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Field Service Representative, Cox First Media

Cox
$44,700.00 - $67,100.00 / yr
parental leave, paid time off, paid holidays, mileage reimbursement
United States, Ohio, West Milton
Nov 04, 2025
Dayton Daily News is seeking a dedicated and reliable Field Service Representative to support our distribution operations in the Dayton area. This role is essential to ensuring timely and accurate delivery of our publications, maintaining high customer service standards, and supporting our network of independent contractor - newspaper carriers.

Key Responsibilities:

Assist the Distribution Supervisor in:

    • Recruiting and managing independent contractors
    • Ensuring compliance with customer service standards and contract terms
    • Delivering newspapers to consumers and retailers to cover open routes
    • Managing newspaper flow from printer to carriers
    • Promoting positive customer service outcomes


Qualifications:

  • Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as 4 years' experience in a related field and no degree.
  • Strong organizational and communication skills
  • Ability to work independently and in a team environment
  • Clean driving record required
  • Reliable transportation for field work
  • Willingness to work overnight hours


Compensation & Benefits:

  • Mileage reimbursement: $0.70 per mile for open route delivery
  • Training provided


Work Environment:

  • Based primarily at the Beavercreek distribution facility
  • Field work throughout the Dayton area


USD 44,700.00 - 67,100.00 per year

Compensation:

Compensation includes a base salary of $44,700.00 - $67,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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