Hospital Operations Manager

POSITION SUMMARY

• The Hospital Operations Manager is responsible for managing the daily operation of a hospital-based Asset360 program, which includes managing the customer relationship and supervising employees. The Hospital Operations Manager is responsible for managing and maximizing equipment utilization, inventory and supplies and for participating in revenue growth activities to achieve the short and medium-term financial and operating objectives.

PRIMARY DUTIES AND RESPONSIBILITIES

Hospital Operations Manager I:

• Proactively manages customer on-site service program (i.e. Asset360) and provides leadership and direction to all on-site employees to ensure business objectives are achieved.
• Partners with internal teams on customer meetings to promote revenue growth, cost containment and expansion of services with customers.
• Demonstrates in-depth knowledge of medical. Conducts training for the company and customer staff on medical equipment.
• Manages equipment inventory and par levels consistent with contract terms, pricing and policies.
• Manages missing and lost equipment, accessories and software upgrades.
• Understands and performs audits and periodic internal reviews to ensure proper business management practices are followed.
• Complies with patient privacy laws in all matters.
• Participates in hospital committees (e.g., Infection Control, Quality Control, Product Evaluation, Safety and Security Committees). Integrates appropriate hospital protocols and processes into daily activities.
• Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.
• Recruits, trains and develops employees. Provides cross and lateral training, emphasizing continuous improvement and teamwork, and providing on-going feedback with focused action steps for areas of improvement.
• Promotes communication among team members to create visibility for internal staff and the customer.
• Makes sound and timely decisions.
• Develops staffing and on-call schedules based on demand.
• Holds self and staff accountable for completion of assignments.
• Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer and staff concerns, discrepancies and/or disagreements
• Ensures accurate documentation for billing and regulatory compliance.
• Understands billing for account invoices and assists with account receivable collections.
• Performs other assigned duties.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

Agiliti