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BA, Technical Writer/Agile UX, DevOps; CLT, FL

Genesis10
life insurance, 401(k)
United States, New Jersey, Jersey City
Oct 31, 2025
Genesis10 is currently seeking an IT Business Analyst with our client in the financial industry located in Jersey City, NJ, Charlotte, NC and Jacksonville, FL. This is a 12+ month contract position.

Responsibilities:


  • Analyze and translate the business needs and assess the feasibility for enhancements to existing knowledge management resources or building new content in Horizon Confluence
  • Elicit and document the business and functional requirements, generate process/data flow diagrams, and craft user guides/videos
  • Work directly with technical experts to translate their standards and guidelines to consumable knowledge content for any technical end user
  • Maintain the content through any changes or updates



Requirements:

  • 5 years of experience in technical writing or Agile user experience (UX)
  • Knowledge management, DevOps, scripting, technical writing
  • Experience working in Agile methodology and a deep understanding of various phases of the software development life cycle
  • Ability to communicate clearly and effectively with both technology/development and business partners ability to translate between these two constituencies including technical writing
  • Understanding of how technology interacts with other technology
  • Experience with Horizon Confluence and/or building of user interfaces
  • Highly organized and motivated to deliver results with minimal direction
  • Creative and proactive problem solver ability to understand what the team needs and offer suggestions above and beyond what they desire
  • Naturally curious individual with the ability to quickly become the authority in the various data and systems used by the team
  • Strong relationship, team building and facilitation skills
  • Proficient with Microsoft Office (Word, PowerPoint, Excel) and Visio
  • Strong understanding of Confluence and Jira
  • Familiarity with Ansible and Terraform



Pay range: $46.18 - $54.18

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:


Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF and Illinois)


For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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