Director, Hematology Department Administrator (Hybrid)

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Director, Hematology Department Administrator (DHDA) serves as the senior administrative leader of a complex clinical department, working closely with the Department Chair and other institutional leaders to guide strategic direction and oversee operations. This role encompasses leadership in business affairs, resource planning, medical education, research, and clinical services, ensuring alignment with City of Hope's mission. The DHDA facilitates departmental goals, communication, and engagement, while managing relationships across the organization. Acting as the Chair's delegate, the DHDA drives strategic initiatives, operational improvements, and represents the department to internal and external stakeholders.

As a successful candidate, you will oversee the following:

• Human Resources: Supervise departmental staff directly and indirectly; lead faculty reviews, employee evaluations, recruitment, and performance improvement strategies; support sensitive faculty matters in collaboration with leadership.

• Financial Management: Partner with finance teams and department leadership to develop budgets, monitor performance, manage cost centers, and lead financial improvement and long-term planning efforts.

• Research and Academic Leadership: Ensure operational, financial, and HR support for faculty research and academic activities; oversee educational programs including fellowships, rotations, and CME events.

• Support Services: Build strong relationships with central departments; mentor managers; participate in institutional committees; maintain effective communication across all departmental stakeholders.

• Facilities and Space Management: Oversee departmental facilities, space utilization, and safety; coordinate space needs for faculty and staff across various clinical and research areas.

• Strategic Planning: Lead administrative efforts to achieve strategic goals; develop and implement business plans; serve as liaison between faculty and strategic departments like Marketing, Finance, and Business Development.

• Clinical Operations and Recruitment: Manage faculty schedules and clinical operations; coordinate faculty recruitment, onboarding, and integration; monitor patient experience and implement improvement initiatives.

• Physician Accountability and Legal Oversight: Track clinical and academic productivity; address performance variances; coordinate legal matters and policy implementation; ensure compliance with institutional guidelines.

Your qualifications should include:

• Bachelor's Degree or combined experience/education as substitute for minimum education.

• Bachelor's with 8+ years of directly related experience in healthcare/business administration including 5 years of experience in a supervisory/ managerial capacity.

or

• Master's with 5+ years of directly related experience in healthcare/business administration including 2 years of experience in a supervisory/managerial capacity.

• Must possess knowledge of healthcare delivery systems, financial planning and forecasts of healthcare operations, quality and performance improvement, budget development and variance reporting, personnel management, marketing, and space and facilities management.

• Strong leadership and interpersonal skills necessary to communicate and interact with all levels of management and gain the confidence of faculty, staff, leaders, and colleagues. Demonstrated ability to handle multiple priorities, to work autonomously, and organize, coordinate and monitor project work.

Preferred qualifications:

• Master's Degree (MBA, MHA, MPH).

• Progressive experience within an academic medical environment, with clinical administration, complex budget management, and physician administration is strongly preferred.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.