Security Officer - Mall Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Mall Patrol in Charleston, WV, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal at a retail or mall location, you will monitor and patrol assigned areas, helping to deter security-related incidents and maintaining a welcoming environment for all visitors. Your visible presence and commitment to excellent customer service will support a positive experience for shoppers and tenants alike. By embodying our values of agility, reliability, innovation, and integrity, you will contribute to a team that puts people first and delivers exceptional results every day.

Position Type: Full Time

Pay Rate: $15.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities within a retail or mall environment.
• Respond to incidents and critical situations in a calm, problem-solving manner, assisting with security-related concerns as they arise.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unauthorized activity and/or suspicious behavior.
• Monitor entrances, exits, and common areas to observe for any security-related issues and report them as required.
• Support access control procedures, verifying entry permissions where necessary and assisting with customer inquiries.
• Document security-related incidents and daily activities in accordance with Allied Universal's standards and site-specific requirements.
• Collaborate with onsite management and local authorities when needed to address security-related events and/or emergencies.
• Maintain a professional demeanor while interacting with customers, tenants, and staff, providing visible support throughout the retail location.

Minimum Requirements:

• Customer service experience is preferred.
• Experience using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.