Transfer Navigator - Undergraduate Studies

TITLE

Transfer Navigator

JOB SUMMARY

The Transfer Navigator serves as a key academic support professional dedicated to improving the experience and success of transfer students at Texas Woman's University. This role focuses on advising and guiding prospective and enrolled transfer students, coordinating academic pathway alignment, and advocating for the transfer student perspective in academic processes. Working closely with Enrollment Management, the Dean of Undergraduate Studies, and Student Life, the Transfer Navigator ensures transfer students are well-supported from recruitment through degree completion.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Director, Transfer Initiatives

Supervises: May supervise student assistants or peer mentors

ESSENTIAL DUTIES - May include, but not limited to the following:

• Provide proactive and individualized advising to prospective and enrolled transfer students to support a smooth transition, clarify academic pathways, and connect students to university resources.

• Assist pre-nursing transfer students in understanding degree requirements, admission criteria, and strategies to become well-qualified and competitive applicants, ensuring their academic planning aligns with program expectations.

• Coordinate student outreach campaigns and check-ins to ensure early and sustained academic engagement.

• Develop and implement pre-enrollment programs, workshops and events for prospective transfer students.

• Serve as a liaison to faculty and staff to facilitate early academic interventions and support for at-risk transfer students.

• Support learning community activities for transfer students, including peer mentoring and cohort-building activities.

• Generate and analyze data on transfer student enrollment, persistence, engagement, and graduation to inform continuous improvement.

• Collaborate with Institutional Research and other departments to produce reports and dashboards that assess the impact of transfer initiatives.

• Monitor progress and outcomes for students on established transfer pathways.

• Support the development and revision of articulation agreements, transfer guides, and degree maps to ensure alignment with academic programs and accurate communication with students.

• Assist in maintaining positive and collaborative relationships with community colleges and other partners.

• Serve as a university resource on transfer-related policies, processes, and legislative requirements.

• Contribute to the development and maintenance of web content, digital tools, and print materials related to transfer student success.

• Participate in training and orientation programs for academic advisors and admissions counselors to enhance support for transfer students.

• Represent TWU at relevant recruitment, orientation, and transfer-focused events.

ADDITIONAL DUTIES

• Performs other duties as requested.

EDUCATION

Bachelor's degree required. Master's degree in higher education, student affairs, counseling, or related field preferred.

EXPERIENCE

Minimum two years of experience in higher education, preferably in academic advising, transfer services, or student success initiatives. Experience working directly with transfer student populations is strongly preferred.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Demonstrated knowledge of the transfer student experience and barriers to success.

• Ability to communicate effectively with diverse student populations.

• Knowledge of student development theory and best practices in student advising and success.

• Competency in data systems and tools for tracking student outcomes.

• Excellent interpersonal, organizational, and communication skills.

• Ability to work collaboratively across departments and institutions.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic.

All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman's University deemed security-sensitive require background checks and verification of all academic credentials.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.