Generalist (NCAA, Information Services, Degree Works)

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

In support of the mission of UNC Greensboro, the University Registrar's Office fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations.

Reporting to the Senior Assistant Registrar, the Student Services Specialist position serves as the primary NCAA certifying officer for UNCG/University Registrar's Office; reviews final grades/degree progress for student athletes to ensure they have met academic eligibility based on rules/requirements, coordinates with Athletics Office regarding the NCAA certification process and monitors academic records for any change that could affect eligibility/degree progress. This position also serves as the first point of contact within the Registrar's Office and provides the highest level of customer service in all interactions with students, faculty, staff, parents/families and community members. Additionally, this position will collaborate with the Degree Works team to ensure delivery of degree planning/tracking services. To that end, this position assists with processing curriculum substitutions and waivers, provides functional support to students/faculty/staff, participates in the roll out of Degree Works enhancements to campus constituents, assists with facilitating training workshops and supports consistency between Degree Works and the University Catalog.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.