Order Processing Coordinator

Clerical and Administrative

Are you passionate about delivering exceptional customer service and ensuring smooth order processing? We are seeking an Order Processing Coordinator to join our Customer Service team. In this role, you'll be responsible for entering customer orders, maintaining accurate records, and collaborating with internal teams to ensure customer satisfaction. If you thrive in a fast-paced environment and enjoy problem-solving, we want to hear from you!

• Accurately enter customer orders manually and electronically
• Review incoming orders for completeness and data integrity (market, contract number, freight terms, pricing/discounts, installation address)
• Monitor expedited order requests and process promptly
• Communicate with distribution partners to obtain missing information
• Maintain proper records and documentation in line with departmental standards
• Collaborate with internal teams to resolve order status issues and make necessary revisions
• Generate change requests for special products as needed
• Stay up-to-date on product information and internal processes
• Recommend and implement process improvements
• Investigate and address order processing quality charges
• Ensure contract compliance and follow up with customers for required documentation
• Provide backup support for Contract Order Specialist

• High school diploma required; 4-6 years of order processing experience in a manufacturing setting
• Office experience preferred
• Strong attention to detail and organizational skills
• Excellent customer service, phone etiquette, and written communication skills
• Team-oriented with strong collaboration skills
• Proficient in Microsoft Office; experience with modern ERP systems a plus
• Ability to maintain accuracy and comprehensive documentation
• Demonstrated success working under pressure and communicating across all levels
• Creative thinker willing to challenge the status quo
• Knowledge of GSA and Government/State contracts preferred

Spacesaver is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.

If you are a person with disabilities needing assistance with the application process, please email hrdepartment@spacesaver.com or call 800-255-8170.

Are our values a match?

* No one succeeds alone.

* Be productive with purpose.

* Innovate-Wild ideas are highly encouraged.

* Understand the world through your customer's eyes

* Run it like you own it-because you do!