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General Purpose Perform varied administrative activities, under general supervision, in support of individuals and/or a business area. Draft and prepare documents, schedule meetings or appointments, organize and maintain paper and electronic files, and manage and maintain calendars and schedules. Serve as a knowledgeable resource for questions regarding individuals and/or business areas being supported. Job Duties and Responsibilities
- Answer telephones, give information to callers, take messages, or transfer calls to appropriate individuals
- Schedule meetings or appointments and update calendars
- Arrange staff meetings; coordinate in-office and offsite meetings, lunches, and events as needed
- Handle incoming and outgoing mail and faxes
- Make copies of correspondence and other printed material
- Compose, assemble, review, edit, and maintain documentation such as spreadsheets, presentations, emails, memos, reports, and other materials while ensuring grammar, punctuation, spelling standards, and internal style guidelines are maintained
- Produce and distribute scheduled and ad-hoc reports
- Perform basic bookkeeping (expense reporting, invoice processing)
- Maintain databases and filing systems, whether electronic or paper
- Operate office equipment such as fax machines, copiers, and phone systems, and uses computers for spreadsheet, word processing, database management, data entry, and other applications.
- Order and maintain inventory of appropriate office and meeting supplies
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Education and Experience
- High school diploma or equivalent
- 1 to 3 years of receptionist or administrative work experience
- Certification and/or License - may be required during course of employment
Knowledge, Skills, and Abilities
- Proficiency with Microsoft Office Suite and company computer systems
- Able to demonstrate customer service skills in a courteous, professional, and helpful manner
- Able to respond courteously and efficiently to inquiries, complaints, and requests
- Able to communicate clearly and effectively, both verbally and in writing
- Able to interact positively and work effectively with others (interpersonal skills)
- Able to maintain confidentiality of information
- Able to problem solve
- Able to work with accuracy and attention to detail
- Able to multi-task
- Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
- Able to perform tasks and duties under general supervision
- Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans
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