Senior Technical Program Manager - Digital Wealth Products

Summary

Plan, coordinate and actively manage the technical delivery plans for complex, cross-functional technical digital product solutions that generally span multiple, technical products. Manage the end-to-end plan that is inclusive of all the changes needed to digital products in support of initiative outcomes. Projects often involve software development, implementation and upgrades.

Primary Duties & Responsibilities

• Accountability for driving specific aspects of a larger program with medium complexity.
• Make connections across teams to drive identification and managing of inter-dependencies.
• Accountability for defining the program structure and creating a single, unified plan to deliver on the program objectives.
• Drive for clarity on objectives, priorities and measures.
• Accountability for identifying, assessing and mitigating program risks and issues, and removing impediments.
• Lead highly visible multidisciplinary project teams or initiatives; provides thought leadership
• Solve unique problems with broad impact on the business, using conceptual and innovative thinking to develop solutions.
• Impact the direction and resource allocation for program, project or services; work within general department policies and industry guidelines.
• Explain difficult or sensitive information; work to build consensus.

Knowledge, Skills, Abilities:

• Bachelor's degree in Business Administration, Computer Science, Information Systems or related field, or an equivalent combination of education and work experience
• Four or more years of program management experience in technology and/or business functions.
• Experience managing large scale, cross-functional initiatives using a variety of delivery methodologies (i.e. waterfall, agile, lean, scrum, etc.) and SDLC (systems development life cycle)
• Portfolio management and maintenance experience, including epics oversight.
• Understanding of how software is developed, tested and implemented as well as technical concepts.
• Ability to work closely with stakeholders, including engineers, product managers and business leaders.
• Strong analytical problem-solving skills and high attention to details and data.
• Intellectual curiosity and a desire to dig into details, learn, ask questions and become the "go to expert" on certain concepts and topics.
  

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