Medical Examiner/Funeral Home Liaison

In alignment with Gift of Life Michigan's core purpose and core values, the Medical Examiner/Funeral Home Liaison establishes and maintains good working relationships with forensic and funeral industry professionals in our service area to enhance and improve a collaborative environment that fosters donation opportunities while preserving the respective needs of the customers.

The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:

• Establish contacts with key Medical Examiner (ME) offices and Funeral Homes (FH) in Gift of Life's service area.
• Develop, negotiate, and maintain working contracts with all Medical Examiner offices in accordance with Michigan law.
• Respond in a timely manner to all ME/FH request for service regarding organ and tissue donation.
• Work with ME offices to maximize tissue donation.
• Develop and provide training to Gift of Life clinical staff related to communication with ME offices and funeral homes.
• Resource to all Gift of Life staff for issues related to ME/FHs.
• Develop and maintain programs that generate electronica referrals of non-hospital deaths.
• Collaborate with Hospital Donation Advocates on issues, initiatives, and process improvements to maximize donation.
• Respond to eye donor issues in the absence of an Eversight liaison.
• Meet annual performance goals and objectives.
• Participates in ongoing ME/FH educational displays and exhibits.
• Perform other duties as assigned.

• A bachelor's degree in a field related to the essential duties of the position, including but not limited to healthcare related (biology, exercise science, etc.)
• Demonstrated ability to establish relationships and work diplomatically with key stakeholders.

• Funeral Director license
• Experience in forensics or medical examiner investigations
• Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.

• Written and verbal fluency in English.
• Ability to exercise initiative, critical thinking, and problem-solving.
• Strong interpersonal, communication, and presentation skills.
• Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
• Strong organizational skills and ability to manage multiple and competing priorities.
• Demonstrate attention to detail.

• Demonstrate the competencies of Professional, Determined and Compassionate.
• Maintain a motivated and positive attitude.
• Support an inclusive work environment.
• Ability to successfully collaborate and work as a member of an interdisciplinary team.
• Actively seek improvements.
• Always maintain a safe working environment and use of Universal Precautions.
• Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.