Remote New

Senior Business Technical Consultant

VSP Vision
United States
Sep 26, 2025
Responsible for developing business and application architecture strategy based on a deep understanding of the customer's organization, processes, and business needs as well as the applications. This position will provide project oversight including providing technical and/or specialized work in the areas of design, development, enhancements, maintenance, troubleshooting, monitoring, reporting, and support of business applications and systems. Serve as strategic systems advisor leveraging business and systems acumen to deliver on long-term, sustainable solutions Collaborate with Data, Product, Systems, and other technical teams to architect integration processes betweensystems Responsible for architectural and technical documentation for supported technologies Lead architectural review sessions to provide feedback on proposed solutions, provide oversight of go/no-go architectural decisions Able to lead requirement gathering and refinement for large and highly complex software implementations Able to drive strategy and solution development from a system architecture, process, and team management perspective Provide vendor management and oversight Provide direction and feedback/coaching to team members to further their growth and development; will assist with reviews Analyze, diagnose, and draw conclusions on complex technical problems for large projects and initiatives, analyze customer requirements, evaluate technology options, develop tactical and strategic plans, evaluate vendor products, recommend end-to-end solutions, implement solutions, and ensure overall quality of deliverables against requirements Serve as product owner in the design, development, enhancement, and implementation of integrated system solutions and reporting Provide guidance to team with hands-on support to troubleshoot, diagnose, and resolve business impacting issues in conjunction with business partner, IT, and vendor Propose changes to address system issues/problems/improved functionality and capability from a system/application support perspective Perform continuous in-depth analysis on results and provide strategic solutions to improve performance Provide oversight in the development of on-line knowledge management tools for system procedures through effective interaction with business partners and broad understanding of policies and procedures within the division Coordinate system changes to ensure data integrity Create new and/or revised technical procedures and processes and/or follow established procedures, service, and support standards Job Specifications Typically has the following skills or abilities: Bachelor's Degree in Business Administration or related field or equivalent experience 6+ years business or systems analyst experience Experience managing vendors to a contractual agreement with defined service levels Experience managing stakeholder relationships Experience planning, implementing and managing process change in an organization Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms and able to tailor communication to audience Advanced knowledge of Microsoft Excel, Cognos, and/or SQL Ability to work with and analyze large sets of data Strong analytical and organizational skills Demonstrated ability to problem solve and troubleshoot simple to relatively complex systems or process issues and design specific solutions Ability to provide 24x7 global on-call production support as needed Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties Preferred Skills: Professional experience in cash order processes, including roles in Accounts Payable, Treasury, and/or Procurement Certified Public Accountant (CPA) Certified Management Accountant (CMA) Certified Internal Auditor (CIA) Certified Information System Auditor (CISA) Certified Public Bookkeeper (CPB and CB) Certified Financial Analyst (CFA) #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $84,000.00 - $141,750.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. 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