Senior Technical Analyst

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Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you're empowered to show up every day as your most authentic self and be a part of something bigger - thriving both personally and professionally. Together, let's empower people everywhere to live their healthiest lives.

Teladoc Health, Inc. seeks Senior Technical Analyst (Multiple Openings) at its facility located at 155 E 44th Street, 17th Floor, New York, NY 10017.

JOB DESCRIPTION:

Configure and manage integrations, such as patient/provider/USGH single sign-on (SSO) and, enhance platform functionality for USGH. 20% Ask key questions that help clients to discover their needs, at building trust by communicating effectively about status, issues, at developing and presenting convincing recommendations that address key client objectives, at setting appropriate expectations with and managing them throughout the project life cycle. 10% Collaborate with external partners/clients (as well as internal stakeholders) and leads the technical lift on all Implementation Projects for building, configuring, integrating and execution of all deliverables within the scope of the Benefit Administration and Eligibility Implementation team. 15% Will be responsible for managing all technical aspects of implementations, data integrations, configuration, and all platform capabilities for Teladoc products and the organization. 15% Present a well prepared and reasoned case, tailored to take into consideration others' perspectives, modifies a proposition to accommodate others' needs as appropriate and come to a win-win. 5% Use of systematic approaches for evaluating current business processes and developing and implementing integrated solutions maximizes customer satisfaction and delivers bottom.10% Implement, configure, and manage Teladoc products and services. Review, analyze, and evaluate business systems, processes, and user needs on a client-by-client process or need. 10% Work closely with business units to identify opportunities by analyzing/ documenting current business processes and requirements, then identify gaps to an improved future state. 5% Technically support cross-functional (internal & external) teams and customers through the technical implementation of Teladoc products and services. 10%. 100% Telecommuting.

REQUIREMENTS:

This position requires a bachelor's degree or foreign equivalent in Computer Information Systems, Business Data Analytics Computer Science or a related field. Plus 2 years of experience as a Technical Benefit Admin Analyst, Technical Client Operations Analyst or occupation involving the technical field surrounding configuration, eligibility, or implementation.Additionally, the applicant must have employment experience with: (1) Performing Unit testing, System testing, Integrated testing, regression testing and assisting with UAT; (2) EDI (270/271, 834, and 837 transactions); (3) File transfer protocols (HTTPs, FTP, SFTP, and ANSI); (4) Analytics/visualization tools (Power BI, Tableau, and Excel); (5) .NET, PHP, JavaScript, Python, or JAVA; (6) API's and SDK's; and (7) Running and QA of bulk data jobs to update data elements internally.

RATE OF PAY: $127,234.00- $204,000.00 per year

Applicants who are interested in this position should apply by emailing resume to recruiting@teladoc.com. Reference Job Code: 9239323 _2025 or via https://www.teladochealth.com/careers/ and search for Senior Technical Analyst.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person's health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We've already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.