Senior Applications Engineer (Remote Opportunity)

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

It is the responsibility of the Senior Applications Engineer to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. The Senior Applications Engineer role will provide engineering and development support for Archer GRC system activities related to system software, performance, and problem determination requiring communication and coordination with vendors, business clients, and management. The role will also provide technical input to management decision making in the areas of Archer GRC software and performance. This is a fully remote position.

ESSENTIAL FUNCTIONS

• Define detailed technical requirements, analyze and design solutions for complex projects, and develop procedures and workflows to support key objectives.
• Monitor and ensure that application support metrics and SLAs are met.
• Conduct training and knowledge transfer to enhance technology adoption.
• Collaborate with business partners, vendors, and cross-functional teams to achieve strategic objectives, regulatory compliance, and risk management.
• Test, qualify, document, and implement software releases and configuration changes; oversee troubleshooting, incident response, and root cause analysis to minimize business impact.
• Architect and review technical solutions for scalability, security, and performance; drive continuous improvement initiatives for reliability, maintainability, and automation.
• Research emerging technologies and provide recommendations, while developing and enforcing best practices, coding standards, and documentation protocols.
• Train and mentor junior team members and represent engineering perspectives in meetings and project planning sessions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

* Able to exercise independent judgment and take appropriate actions

* Excellent analytical, mathematical, and creative problem-solving skills

* Logical and efficient, with keen attention to detail

* Highly self-motivated and directed. Organizational skills: ability to multi-task and prioritize; ability to work in a dynamic environment, independently and within teams.

Qualifications, Education, and Certification Requirements

• Education: Bachelor's degree in computer science, engineering or in a technology related field, OR equivalent through a combination of education and/or technology experience
• Experience: 10+ years working with Applications and Support (preferably Banking applications) in a production environment
• Certifications/Specific Knowledge: Experience with MS Suite of Applications to include MS Word, Excel, PowerPoint, and Visio. Prior experience with support request systems preferred (ex. Archer)

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training, New Employee Orientation

PHYSICAL DEMANDS

• Occasional evening and weekend work to meet deadlines
• Sitting for extended periods of time

WORK ENVIRONMENT

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required to come to meetings as needed.

#LI-Remote

Benefits | SouthState Careers

Equal Opportunity Employer, including disabled/veterans.