HR Services Specialist I

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

The HR Services Specialist shares the passion of The SouthState Way by living our core values in all they do. They will help team members understand our WHY as we invest in the entrepreneurial spirit, pursue excellence, and inspire a greater purpose in each other. They will do this through ensuring our cultural cornerstones are a part of all activities executed by the Human Resources team for current, potential, and former team members. The HR Services Specialist will provide excellent guidance with Source Requests and workflows. They will also manage employment records related to hiring, transferring, promoting and terminating.

This role is hybrid and will work in the office two days/week and remote three days/week. Locations for this role include McKinney, TX, Winter Haven, FL and Charleston, SC

ESSENTIAL FUNCTIONS

* Ensures compliance with all bank policies and procedures, as well as, state, federal, and regulatory requirements.

* Perform HR operation functions by responding to all HR Tier I request within an hour of submission.

* Provides employees with assistance by phone and email regarding Workday questions regarding payroll, benefits, time management, PTO and leave.

* Well diverse with computer software. Able to help testing with all new programs.

* Help prepare reports using Excel, Power Point and Word, as requested

* Filing and general office support

* Responsible for maintenance and control of all employee information or any other information protected by Confidentiality and Privacy Standards, Regulations and HIPAA

* Provide assistance to other employees by liaising with them through healthy and positive interactions

* Be involved in performing marketing endeavors/efforts

* Answers questions from external individuals requiring application status and general applicant questions.

* Handles all verification of employment forms and calls.

* Responsible for ensuring all team members who need NMLS numbers receive those numbers at hire or termination of number at end date. This person will work directly with our Compliance Officer for NMLS annual renewals in the 4th quarter.

* Seek opportunities to improve skills through cross-training offered by the Bank

* Continuously update skills by participating in professional trainings

* All other tasks, responsibilities or duties, as directed by management

Education:

High School diploma or equivalent

Experience:

1-3 years of administrative support in a professional work environment. Previous HR experience is preferred.

COMPETENCIES

* Strong organizational and interpersonal skills including written and verbal communication skills

* Ability to prioritize work

* Proficient with programs including Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department

* Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank

* Must have good knowledge of business English, including spelling and punctuation

* Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers

* Must be well-organized, accurate, and attentive to detail

* Must be cooperative and willing to assist coworkers and customers on a regular basis

* Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

* Must possess excellent multi-tasking skills and be able to function well under pressure

* Must be able to remain composed under pressure and respond to customer and coworker concerns regularly

* Must have a keen eye for detail and follow instructions to the letter

* Must be patient and willing to help others in solving problems while always maintaining a positive attitude

Equal Opportunity Employer, including disabled/veterans.