CHIEF OF SUPPORT SERVICE

***THIS POSITION IS REMOTE***

Job Summary:

The Chief of Support Services (C-SS) is responsible for the operational, contractual, and financial health of all internal corporate services including Human Resources, Recruiting, Training, Information Technology, Facilities, Security and associated services. The C-SS must understand customer requirements and accordingly execute a production plan to meet the support requirements. Work with Focus Area Leads to oversee the preparation of production services, policies, and directives that directly enhance operations. Regularly schedule and lead customer meetings to ensure that corporate customer service goals are met. Collaborate with the Chief of Solution Delivery and the customers to develop process improvements to optimize production speed and quality. Motivate team members to deliver exceptional work and exceed expectations. Organize job training for team members to achieve business objectives.

As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned.

Responsibilities:

• Ensure facilities and infrastructure services are maintained at the highest state of readiness to support programmatic goals
• Ensure Human Capital functions are aligned for maximum efficiency and effectiveness
• Collaborating with management on planning, and forecasting; maintaining short- and long-term business plans
• Keep continuous communication with customers and business partners
• Maintain operational certifications that support the business goals (e.g. CMMI, CMMC)
• Maintain knowledge of all products and service offerings of the company for alterations to the 5-year facilities plan
• Mentor and develop subordinates
• Lead and support company proposal efforts by authoring and / or reviewing technical content for various business development efforts

Basic Qualifications:

• Bachelor's degree
• Demonstrated 5+ years' DoD Program Management
• Demonstrated 7+ years' Program/Project Management
• Demonstrated analytical and time-management skills
• Demonstrated ability to work independently or as an active member of a team
• Demonstrated excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
• Demonstrated ability to professionally and confidently communicate with C-Level Executives

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology or related
• Master's Degree
• 10+ years' Navy program experience
• PMP (highly desired) or similar project management related certification

Company Summary:

Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.

VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.