Program Coordinator- HIV/AIDS Representation Project, Health Law Unit - New York, NY

The Legal Aid Society's Civil Practice is seeking a Program Coordinator to join the HIV/AIDS Representation Project (HARP) and the Health Law Unit (HLU).

This position is allocated 60% to H/ARP and 40% to HLU. For the H/ARP portion, the Program Coordinator reports to the Supervising Attorney of HARP. The Program Coordinator will work with the Supervising Attorney of HARP and the Director of HLU, Office Managers and their team, case handlers, and the Civil Grants & Contracts Team to coordinate grant projects, establish efficient and timely systems for data collection, and ensure quality assurance of grants including reconciliation between the case management system and secondary reporting databases. The Program Coordinator will oversee off-site intake throughout New York City at various hospitals, health care centers, and community-based organizations that provide services to persons living with HIV/AIDS (PLWH/A) and is responsible for maintaining relationships with other stakeholders in the legal, court, and service communities

ESSENTIAL DUTIES/RESPONSIBILITIES

Program Coordination and Case Management

• Oversee and ensure collection of data for grants/contracts
• Work with the Office Management team ensure that all cases are entered within one week of intake
• Periodically update the HARP and HLU team on any changes or updates in data collection required for HARP grants
• Once registered, work with the case handlers to ensure that all cases are updated with data required for grants management including accurate service levels, completed forms, other information needed to establish eligibility and outcomes; and are timely marked as ready for closing in the case management system
• Work with case handlers to upload all documents needed for programmatic audits in the case management system within one week of intake and before case closing
• Responsible for all secondary database reporting as needed for contracts
• Responsible for overall quality assurance in the case management system
• Once casework is completed, coordinate with the Office Management team to ensure cases are timely closed and archived and that cases are closed out in any secondary reporting databases
• Following-up with and/or interviewing clients to obtain information needed to properly enter and/or update cases, or assess additional service needs as needed
• Coordinate the off-site intake schedules
• Coordinate trainings for staff and volunteers
• Develop community education materials and develop trainings for clients and other advocates
• Coordinate the quarterly HARP Consumer Advisory Board meetings
• Collaborate with HARP team on QI projects and implementation
• Assist with program development, implementation, and reporting
• Develop skills and comprehensive knowledge of the practice areas of the Society
• Represent the Civil Practice and Legal Aid in the community
• Other duties as assigned

Professional Development and Other Duties as Assigned

• Participate in continuous professional development.
• Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment.

QUALIFICATIONS

Required qualifications:

• Bachelor's degree or an equivalent combination of 4+ years of post-secondary education and/or work experience

Preferred qualifications:

• Bachelor's degree
• Previous administrative experience
• Excellent organizational skills
• Excellent computer skills including Office 365 and all Microsoft Office programs, especially Microsoft Excel (pivot tables, etc.), and demonstrated ability to work with databases

KNOWLEDGE, SKILLS AND ABILITIES

Position Based Knowledge, Skills, and Abilities:

• Ability to work in a team setting including strong communication and follow-up skills
• Experience working in a fast-paced environment
• Ability to manage relationships and effectively communicate with Office management team; case handlers; and Civil G&C team
• Highly self-motivated and able to work independently
• Demonstrated ability to accurately and quickly gather data, compile information, and keep accurate records
• Excellent judgement, including ability to handle sensitive or confidential information
• Ability to multitask

Organizational Knowledge, Skills, and Abilities:

• Commitment to Legal Aid Society's mission to secure equal justice before the law for all New Yorkers.
• Interpersonal and communication skills that enable healthy and productive working relationships.
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect.
• Commitment to Legal Aid Society's mission and values.

Physical, environment, travel, and other duties required:

• Mostly sedentary, significant time using a computer and monitor; communicating and meeting using video.
• Requires occasional or frequent physical movement to perform essential job functions which may include, bending, reaching, pulling, pushing, standing or walking for long periods of time, accessing small spaces
• May or will require travel within NYC, across the five-borough region

* For positions noted as essential, this will require either remote or in-person work during times of closure or otherwise non-typical business hours which may include evenings and weekends and during unforeseen events such as inclement weather or poor air quality conditions.

SALARY AND BENEFITS

The salary range represents a good faith estimate of the range we expect to pay for this role. The actual salary offered may vary depending on many factors, including but not limited to job-related knowledge, skills, and experience, as well as collectively bargained salary steps for unionized roles.

Salary Range: $72,800 - $77,800

The Legal Aid Society offers a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Click here to read more about benefits.

Higher Education and Loan Forgiveness

The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs. Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below.

studentaid.gov

hesc.ny.gov/loan-forgiveness-programs

WORK AUTHORIZATION

All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)

HOW TO APPLY

All applications must be completed online via the career portal. We do not accept emailed applications. Submit the following documents as a combined PDF:

• Cover Letter
• Resume

For technical difficulties or questions regarding this posting, please email jobpostquestions@legal-aid.org.

EQUAL EMPLOYMENT OPPORTUNITY

As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients (people), to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us and our ability to build strong relationships with our colleagues. Every member of our community is expected to continuously learn about the dynamic, evolving, and emerging field of knowledge of identity, bias, and systemic forms of oppression and participate in productive efforts to dismantling bias in all forms.

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