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Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Strategic Initiatives Coordinator is responsible for handling segment related operational tasks as well as issue resolution in support of their sales segment. The primary objective is to ensure CDW is aligning with strategic initiatives priorities, meeting contractual commitments, exceeding service level metrics, and providing valuable support to the sales teams and customers. What you will do
Assist the business by carrying out a range of operational duties on a continuous task management schedule and fulfilling adhoc requests as they arise. Aid the strategic initiatives team by providing necessary administrative and coordination efforts. Identify operational inefficiencies and work with the operations team to determine the root cause and solution alternatives. Analyze opportunities and provide leadership with various options and the best strategy to optimize and solution. Works closely with various stakeholders throughout the company, including inside sales teams, field sales, sales management, program management, finance, etc. Support preorder and inventory management process and provide reporting with key performance metrics to monitor the health and performance of the inventory levels and contract SLA requirements Encourage and embrace change Articulates value proposition to partners and customers. Develop, refine, document and communicate best practices and processes Coordinate activities to ensure projects are completed on time, within budget, and exceeding expectations. Takes accountability for project results Develop and maintain a positive working relationship with all internal clients and contacts Communicate pertinent information with all stakeholders. Lead and facilitate both live and virtual meetings. Keep meetings on track, on topic, and summarizes, assigns, and publishes follow up items promptly. Adapt communication style and medium to the audience's needs. Recognizes when communication efforts are ineffective and adapts tactics and/or medium as necessary Travel approximately 10% of the time
What we expect of you Minimum basic requirements
Associate Degree or equivalent experience Exceptional analytical and problem-solving abilities At least intermediate level experience and expertise with Excel Ability to work well with teams and independently Experience in the technology sales and services industry Applicant should demonstrate solid attention to detail and a penchant for accuracy Proficient in Microsoft Office applications Possess excellent communications skills with the ability to effectively interact with stakeholder and various cross functional teams as well as customers Exceptional organizational skills with a track record of meeting deadlines and the ability to adapt to the changing needs of the business Demonstrated ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines Strong conflict resolution and interpersonal skills Capable of building effective relationships at multiple levels Understanding and strong appreciation for handling confidential information Ability to conduct reporting and process analysis using various onsite tools and resources Ability to continually learn new technology and to keep pace with an ever-changing industry
Preferred skills, experience, and qualities needed
Bachelor's degree Working knowledge of CDW programs such as AS400 and SPS Knowledge of CDW backbone departments, responsibilities, and processes Working knowledge of Lean Six Sigma process improvement methodology
Pay range: $57,000 - 67,200 depending on experience and skill set
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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CDW
Sep 05, 2025