Program Manager Specialist - Gastroenterology

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A Brief Overview
CHOP is hiring a full-time Program Manager Specialist to support our Division of Gastroenterology, Hepatology, and Nutrition. This role is responsible for the advanced coordination, administration, and operational functions of program(s).

Schedule: Monday to Friday; day shifts

Learn more about the division below:

https://www.chop.edu/centers-programs/division-gastroenterology-hepatology-and-nutrition

What you will do

• Oversee advanced program operations and develop policies, planning, and priorities.

• Assign resources and infrastructure for program objectives and monitor progress.

• Oversee, coordinate and communicate program processes and goals.

• Support initiatives to promote program growth, improvement and sustainability.

• Ensure compliance, professional standards and regulatory requirements.

• Oversee program operating budgets and support related finance / billing functions.

• Develop, facilitate and lead improvement of program metrics, tools and reports.

• Assist in development and execution of program outreach, education and advocacy.

• Facilitate and lead committees, meetings, activities and presentations/events.

• Represent the program with internal and external stakeholders including serving as the primary point of contact for program sponsors.

• Support the recruitment and training of Program staff; help identify Program staffing needs

• Support the development of key Program indicators and monitor progress towards them

Education Qualifications

• High School Diploma / GED - Required

• Bachelor's Degree - Preferred

• Master's Degree in business, healthcare administration, or a healthcare related field - Preferred

Experience Qualifications

• At least three (3) years of program management experience - Required

• Previous experience in a healthcare, research or academic related environment - Required

• At least five (5) years of program management experience - Preferred

Skills and Abilities

• Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)

• Advanced knowledge of process improvement tools and methodologies

• Intermediate knowledge of data and database management tools and principles

• Intermediate knowledge of data analysis tools and practices

• Intermediate knowledge of accounting, billing and finance principles

• Excellent verbal and written communications skills

• Excellent interpersonal skills

• Excellent organizational skills

• Excellent time management skills

• Strong conflict resolution skills

• Strong presentation skills

• Solid leadership skills

• Ability to collaborate with stakeholders at all levels

• Ability to work independently with minimal supervision

• Ability to influence others to accomplish tasks outside of the direct span of control

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.