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Sr. Health Services Associate

McKesson Corporation
United States, Texas, Irving
Sep 05, 2025

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Senior Health Services Associate is a key member of the team responsible for answering phone calls and facilitating communication with healthcare providers, patients, and internal stakeholders. This role also coordinates and schedules initial and refill shipments of patient medications.

Target Budget
  • Hourly Rate: $18/hour
  • Bonus: Eligible for an annual bonus of 5%
Location & Schedule
  • Location Requirement: Candidate must reside within a 2-hour driving distance of Irving, TX
  • Schedule: Monday-Friday, 8:30 AM to 5:00 PM CT (30-minute lunch break)
Key Responsibilities

The following duties reflect the general expectations of this role but are not all-inclusive:

  • Show initiative and take an enthusiastic, proactive approach to work
  • Strong telephone skills
  • Answer incoming phone calls and provide necessary information
  • Contact patients and gather essential information for coordination of prescription shipments
  • Accurately and completely schedule medication deliveries
  • Maintain patient records accurately and completely
  • Follow all applicable government regulations, including HIPAA and compliance standards
  • Perform other duties as assigned
Key Skills
  • Analytical and problem-solving skills
  • Good verbal and written communication skills are essential for this position
  • Ability to work in a fast-paced environment while multitasking and adapting to change
  • Strong organizational skills with attention to detail
  • Experience using MS Office applications including Word, Excel, and Outlook
  • Must have reliable transportation to attend training sessions and meetings
  • Bilingual preferred but not required - Spanish
Minimum Requirement

Typically requires 1+ years of related experience

Physical Requirements
  • Professional office environment
  • Must be able to stand, walk, sit, and reach outward on a frequent basis
  • Push/pull up to 15 lbs and lift/carry up to 15 lbs

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$17.04 - $28.40

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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