Technical Service Representative - Automotive Coatings

Key Responsibilities

• Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues.

• Record weekly inventories and communicate status both externally and internally.

• Perform required tests for material and process systems, and prepare technical reports for customers

• Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary.

• Participate in weekly meetings with technical experts to review site projects and activity.

• Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed

• Use PPG digital tools to capture critical data and facilitate problem solving.

• Support any special projects, as needed.

• Provide sales support to maintain and expand business, and ensure effective start-up of new products.

Qualifications

• HS diploma or equivalent required.
• 3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water-borne Paint mixing and adjustment experience.
• E-Coat experience, a plus
• Digital literacy, and technical report writing.
• Ability to work weekends or is necessary.
• Must have a valid US driver's license.

De salarisschalen en overige arbeidsvoorwaarden van PPG kunnen per locatie verschillen, waardoor we medewerkers in verschillende geografische markten concurrerend kunnen belonen. PPG houdt bij het nemen van beloningsbeslissingen rekening met verschillende factoren, waaronder, maar niet beperkt tot, vaardigheden, ervaring en training, kwalificaties en opleiding, licentiestatus en certificeringen, en andere organisatorische behoeften. Er kunnen andere stimulansen van toepassing zijn.

Onze personeelsvoorzieningen zijn ontworpen om de gezondheid en het welzijn van onze medewerkers te ondersteunen. Eventuele verzekeringsdekkingen en -uitkeringen zijn in overeenstemming met de algemene voorwaarden van de toepasselijke regelingen en bijbehorende bedrijfsdocumenten.