Project Manager

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Project Manager to join our team. In this role, no day will be the same. You'll support our sales and field service teams while delivering top-notch service to our customers. You'll be able to work alongside some of the best in the industry, utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities and Expectations:

Southland Electrical Supply, an IPS Company, is looking for a talented Project Manager to join our team. The Project Manager is responsible for coordinating and supporting sales initiatives by collaborating with various departments and teams to ensure the smooth execution of projects and provide an unmatched customer experience. This position will also play an integral role in developing a field service team.

• Assist the sales team in managing and organizing customer information, sales collateral, and documentation
• Act as a liaison between sales representatives, customers, and internal teams to facilitate effective communication and timely resolution of inquiries or issues
• Assist in the preparation and maintenance of sales reports, forecasts, and performance metrics
• Coordinate logistics for sales-related activities
• Maintain customer relationship management (CRM) system and ensure accurate and up-to-date customer information
• Collaborate with cross-functional teams to ensure alignment and integration of sales support efforts with other business functions
• Assist in developing the field service team through sales initiatives and new processes, and procedures
• Continuously seek opportunities for process improvement and efficiency within the sales support function
• Support job-related procurement - typically through dealer-to-dealer interactions/relationships or OEM channels
• Review and submit billing for projects - follow up with customer regarding tracking information, close out the project, etc.
• Monitor scheduling system status to outline timing of repair, track progress, and communicate to customers
• Support development of work plans, including timing of repair and costs
• Help mediate critical issues with customers
• Manage customer and vendor returns
• Manage warranty requests
• Manage purchase order approvals, entry, and submittals to vendors
• Review & process credit memo requests
• Manage month-end closing (sales & operations)
• Summarize operational findings in initial and final reports
• Support organization in providing software expertise (e.g. Microsoft Office)
• Support direct and indirect marketing efforts for existing and new customers

Qualifications and Competencies:

• 5+ years of project management, technical sales, customer service, or similar experience preferred
• Microsoft Projects and/or other scheduling & planning experience required
• Exposure to continuous improvement operating cultures (Lean, 5S, Safety, High Engagement Work Systems) preferred
• Experience in Power Management or related industry preferred
• Critical attention to detail
• Excellent communication skills, both oral and written
• Ability to understand, perform, and retain various job-related training
• Flexible with hours, overtime, and some weekend work
• Sharp analytical thinking and reasoning abilities
• Proficient with Microsoft Office
• Ability to analyze and interpret data and take appropriate action
• Travel as needed to customer sites

You'll thrive at IPS if you...

* Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
* Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
* Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
* Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
* Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
* Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

#LI-CH1