New

Mechanical Claims Analyst

TEKsystems
$25.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Deerfield Beach
Sep 04, 2025
Shift Gears in Your Career - Become a Mechanical Claims Specialist Are you a seasoned automotive technician ready to trade the shop floor for a more comfortable, customer-focused role? This is your chance to leverage your mechanical expertise in a dynamic office environment-without the physical demands of hands-on repair work. We're hiring Mechanical Claims Specialists to join a growing team that helps customers and dealerships navigate vehicle repair claims. If you're passionate about cars, great with people, and ready for a new challenge, this could be the perfect next step in your career. What You'll Be Doing As a Mechanical Claims Specialist, you'll use your deep understanding of vehicle systems and repair processes to: * Evaluate Claims: Review mechanical issues and determine whether repairs are covered under warranty using established guidelines. * Support Dealerships & Customers: Take inbound calls from dealerships and vehicle owners to explain claim decisions and guide them through the repair process. * Problem-Solve: Use your diagnostic skills to assess repair needs and advise on next steps, even when information is incomplete or pending. * Document Cases: Use web-based tools to track, manage, and resolve claims efficiently and accurately. Types of Calls You'll Handle * Dealerships requesting approval for repairs under warranty. * Vehicle owners seeking clarity on approved or denied claims. * Vehicle owners needing guidance on how to initiate a claim or get a repair quote. What You Bring * 3+ years of hands-on experience as an automotive mechanic or in a related field. * Strong understanding of vehicle systems and repair processes. * Excellent communication skills-able to explain technical issues to both experts and everyday drivers. * Customer service experience, especially in resolving complex or sensitive issues. * Tech-savvy with the ability to navigate multiple systems and screens. * Detail-oriented and self-motivated, with the ability to manage multiple claims at once. Bonus Skills * ASE Certification (preferred) * Experience with AllData, Mitchell, or other labor guides * Familiarity with scan tools (a plus) * Bilingual (Spanish/English) candidates encouraged to apply Additional Details * Must be willing to travel for a 2-week onboarding training in either Deerfield Beach, FL or St. Louis, MO. * Occasional Saturday shifts may be required. * A high-speed internet connection and quiet home workspace are needed for remote/hybrid schedules. Experience Level Intermediate Level - Ideal for experienced mechanics looking to transition into a customer service and claims-focused role. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Deerfield Beach,FL. Application Deadline This position is anticipated to close on Sep 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.