New

Account Manager - Government Services

Sonova USA, Inc.
paid holidays, tuition reimbursement, 401(k)
United States, Tennessee, Memphis
Sep 04, 2025
Who we are At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them. Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters. Tennessee, United States Account Manager - Government Services 159206 Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands - Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron - we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry. Location Account Manager - Government The Account Manager - Government is responsible for driving growth by cultivating new business opportunities and strengthening relationships within their assigned region. This role requires a strategic focus on high-priority accounts, effective time management, and close collaboration with internal partners to ensure the optimal deployment of resources. The Account Manager will engage directly with government-based audiology facilities, leveraging their expertise in hearing technology to influence and support both existing and prospective customers. A strong command of hearing instruments and audio-diagnostic solutions, paired with exceptional communication skills, will be critical to delivering value and achieving success in this role. This position will be based out of your home office located near a major airport in your designated region. Responsibilities: Drive sales growth by maintaining and expanding business within the assigned territory, achieving or exceeding sales quotas Build and maintain strong relationships with government-based audiology facilities and key accounts, ensuring customer needs are met through product training, onboarding, and ongoing support Promote, demonstrate, and provide training on hearing instruments, software, and new product innovations Partner with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to maximize market demand and deliver tailored solutions Conduct needs analyses, provide product recommendations, negotiate pricing, and support customer business growth strategies Represent Phonak at regional and national meetings while ensuring accurate documentation in CRM, expense reporting, and compliance with company and regulatory requirements Travel up to 75% as required Success will be measured by: Achievement of assigned sales and financial targets Growth and activity levels across fully owned accounts and key points of sale Effective funnel management and collaboration with internal partners to drive territory success More about you: Bachelor's Degree or equivalent work experience required,Masters or AuD preferred Knowledge of HI technology and practices, previous experience assisting patients independently Experience in hearing healthcare industry and/or business consulting preferred Action oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitive Experience fitting Phonak technology preferred Experience with CRM systems, Strong Microsoft office skills A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources What we offer: Medical, dental and vision coverage* Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts TeleHealth options 401k plan with company match* Company paid life/ad&d insurance Additional supplemental life/ad&d coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available Accident/Hospital Indemnity coverage Legal/ID Theft Assistance PTO (or sick and vacation time), floating Diversity Day, & paid holidays* Paid parental bonding leave Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more) Robust Internal Career Growth opportunities Tuition reimbursement Hearing aid discount for employees and family Internal social recognition platform Plan rules/offerings dependent upon group Company/location. This role's pay range is between $90.000-$105,000. This role is commission eligible. How we work:* At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives. Sonova is an equal opportunity employer We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.