Training Coordinator

At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover, you'll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman's, and Pangburn's have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let's continue making chocolate lovers happy!

A day in the life...

As a Training Coordinator, you will be responsible for the administration, development, delivery, and logistical support of all our training and development programs. Your role is central to ensuring the smooth and effective execution of our learning initiatives, from scheduling and communication to material preparation and post-training evaluation and documentation.

What you will be doing...

• Program Scheduling & Logistics: Coordinate all aspects of training logistics, including scheduling sessions, booking training rooms, and managing technical requirements.
• Communication: Serve as the primary point of contact for training-related inquiries. Communicate program details, schedules, and pre-work requirements to participants, trainers, and managers.
• Materials & Resources Management: Prepare, print, and distribute training materials, manuals, and aids. Ensure all resources and equipment are available and in working order for each session.
• Learning Management System (LMS) Administration: Manage our LMS, including creating course schedules, enrolling participants, tracking attendance and completion, and running reports.
• Vendor & Trainer Coordination: Liaise with internal subject matter experts and external training vendors to schedule sessions and ensure they have the necessary information and resources.
• Record Keeping & Reporting: Maintain accurate and up-to-date training records. Generate reports on training activities, attendance, and feedback to measure program effectiveness.
• Feedback & Evaluation: Administer post-training surveys and compile feedback for trainers and program managers to support continuous improvement efforts.
• Budget Support: Assist in tracking training-related expenses and processing invoices to ensure adherence to the departmental budget.
• Onboarding Support: Collaborate with the HR team to schedule and coordinate new hire orientation and onboarding training sessions.

While on the plant floor, you will be expected to:

• Adhere to Good Manufacturing Practices (GMP) to ensure product quality and maintain compliance with food safety standards.
• Complete and follow FSQA training and programs to comply with regulatory requirements, ensure consumer safety, and support the plant's food safety and quality objectives.
• Promptly report and take appropriate action on any observed or potential food safety hazards, process deviations, or non-conformities by notifying the designated plant supervisor, in accordance with your role and responsibilities.
• Actively contributes to the continuous improvement of the company's Food Safety Culture through engagement and actions aligned with your role.

This job posting is not all-inclusive, and other duties may be assigned.

Do you have what it takes?

(Basic Qualifications)

• Education: Bachelor's degree in Human Resources, Business Administration, Education, or related field, or equivalent work experience.
• 3+ years of experience in a coordination or administrative role, preferably within an HR or training department.
• Exceptional organizational and time-management skills with a proven ability to manage multiple tasks and deadlines simultaneously.
• Proficient with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Customer-centric mindset with a professional and approachable demeanor.
• Excellent communication skills and the ability to speak, read, and write English fluently, with or without an accommodation.
• Ability to work independently and as part of a team.
• Problem-solving and decision-making abilities.

Do you stand above the rest?

(Preferred Qualifications)

• Hands-on experience with a Learning Management System (LMS) such as Cornerstone, Moodle, or SAP Litmos.
• Familiarity with virtual training platforms and e-learning technologies.
• Experience using e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
• Experience in event planning or project coordination.
• Basic understanding of instructional design principles and adult learning theory.

Experience Life at Russell Stover Plants!

• Safety First: Your well-being is our top priority, and we've got you covered with protective gear. On day one, you'll dive into Good Manufacturing Practices (GMP) training, and we'll keep you on your toes with daily safety tips to ensure you're always in the know!
• Surroundings: Get ready to work alongside a variety of equipment like automated packing machines, forklifts, electric pallet jacks, and those irresistible chocolate candy banks/steels - it's a dynamic environment where every day brings something new!
• Active & Engaging Work: Whether you're on your feet for extended periods, moving around, climbing ladders, or lifting up to 50 lbs., there's never a dull moment. This is a place where you'll stay on the move!
• Comfortable Climate: In most roles, you will be comfortable year-round with our climate-controlled environment.
• Appealing Smells: The air is filled with sweet aromas of chocolate, and by the time your shift ends, you might just leave smelling like chocolate!
• Dress to Impress (Food Safety Style): A simple yet important dress code ensures safety and hygiene, following Good Manufacturing Practices (GMP) to keep everything running smoothly.
• Allergens: You will be exposed to a variety of ingredients that may be considered food allergens.

At Russell Stover Chocolates, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.

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