Administrator

Lubbock

42144BR

Learning Center/SI

Position Description

Performs managerial work providing direction and guidance in setting and achieving goals and objectives; developing policies; reviewing guidelines, procedures, rules, and regulations; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities; and establishing and monitoring budget. May plan, assign, and supervise the work of others. Works under limited supervision with latitude for the use of initiative and independent judgment.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

The ultimate goal of the Texas Tech Learning Center is to provide students with the resources needed to obtain academic independence and success. Through its peer-led services, the Learning Center facilitates a positive, supportive, and educational environment. Our innovative and creative programming inspire students to develop autonomous learning strategies best suited for their academic journey.

Major/Essential Functions

Research, gather, and assess academic content that supports and encourages student success. Create new and enhance current departmental materials to increase and improve content (for presentations, workshops, meetings, and other deliverables). Support Program Manager as requested.

Coordinate requested outreach (schedule meetings, presentations, workshops) for the department to provide academic success strategies and techniques to the campus community. Actively participate in increasing departmental visibility, including visiting classrooms several times throughout the semester.

Conduct ongoing assessment of program effectiveness and student learning needs through feedback (using surveys, Raider Success Hub, event attendance). Analyze results to guide the development of content and strategies. Provide the department with outcomes through regular reporting and updates.

Responsible for the coordination of student staff professional development opportunities (7-10 per semester). Collaborate and schedule with campus partners to ensure topics are engaging, effective, and provide appropriate learning experiences.

Serve as department administrator for Online tutoring (currently Tutor.com but subject to change). Maintain and document student accounts and track usage (daily) in Raider Success Hub. Communicate and engage users to provide timely assistance (administrative and technological support) to provide a high level of customer service. Provides reporting to Director as requested.

Serve as the department contact for campus partner events (RRO, resource fairs, tabling events, etc.). Ensure that all events are scheduled and staffed (by full-time and student) appropriately. Prepare promotional materials for all events.

Represent the department at university events (RROs, resource fairs, tabling events, etc.) to increase program awareness across campus. Serve on committees as assigned (ex: Academic Stakeholder for department with University Housing learning community).

Generalist duties within department and Academic Innovation and Student Success.

Required Qualifications

Bachelor's degree in area of expertise or closely related area required. Three years of experience in planning, developing, or implementing programs/projects or research grants. Additional education may substitute for required experience on a year-for-year basis.

Preferred Qualifications

• Excellent written and verbal communication skills as well as presentation skills required. Ability to critically think and make decisions.
• Ability to work well with a large group of individuals. Ability to manage time and meet deadlines as required.
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits.
• Skill in working independently and following through on assignments with minimal supervision. Ability to analyze technical data.
• Previous supervisory experience. Previous experience in training.
• Previous experience in a university or college setting with student programs.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

19.97

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

Monday through Friday, 8am-5pm. Occasional after-hours or weekend hours.

Grant Funded?

No

Job Group

First Line Other Admn

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.