Process Quality Engineer Job

Primary location:Johnstown,Ohio
Relocation offered:No
Employment status:Full-Time
Travel:<10%
Non-compete:No

The estimated base salary range for this role is "$80,000 to $92,000" per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at Steel Ceilings, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more.
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

Reporting to the Technical Services Manager, the Process Quality Engineer supports plant safety, ensures product compliance, and leads process optimization through data analysis and engineering principles. The role manages testing, drives improvement projects, and collaborates with production teams to resolve issues and enhance performance. Using tools like Lean, Six Sigma, and SPC, the engineer standardizes processes, improves quality, and coaches operators. Additional responsibilities include monitoring operations, maintaining data systems, and strengthening supplier relationships to support long-term competitiveness.

What's in it for you?

• Lead key projects that improve safety, quality, efficiency, and competitiveness across the plant.
• Apply and expand expertise in Lean, Six Sigma, DOE, and SPC while coaching others and driving continuous improvement.
• Work closely with cross-functional teams, suppliers, and leadership on diverse, high-visibility initiatives.

What does Process Quality Engineer do?

Safety & Compliance

• Actively participates in safety audits and risk assessments to support a safe work environment.
• Ensures product attributes consistently meet technical specifications and regulatory requirements.

Process Analysis & Optimization

• Leads process optimization and root cause analysis using scientific and engineering principles.
• Investigates process issues through data analysis and direct observation at the production line.
• Identifies and implements immediate corrective actions when feasible.

Testing & Validation

• Plans and conducts factory tests to validate process changes and improvements.
• Develops test plans, oversees execution, adjusts processes during trials, evaluates results, and documents findings.
• Recommends and initiates follow-up actions based on test outcomes.

Project Leadership

• Serves as project leader and hands-on contributor for medium to large initiatives, including cost reduction, quality enhancement, new product development, energy efficiency, and process improvement.

Technical Collaboration & Troubleshooting

• Applies scientific and technical knowledge across all levels of manufacturing to improve performance and quality.
• Works closely with operators, production leaders, and technical staff to resolve technical issues.

Continuous Improvement

• Provides expertise in Lean Manufacturing, Six Sigma, Design of Experiments (DOE), and Statistical Process Control (SPC).
• Uses these tools to identify performance gaps and lead improvement projects.
• Coaches operators on process control techniques and fosters a culture of continuous improvement.

Standardization & Quality

• Develops, refines, and implements standard work procedures and ensures process adherence across the workforce.
• Investigates customer complaints, identifies root causes, and collaborates with production teams to implement corrective actions.
• Drives product quality improvements through structured problem-solving and engineering principles.

Data & Relationships

• Creates and maintains systems for process data collection and analysis.
• Builds and strengthens relationships with suppliers to enhance product quality and gain competitive advantage.

Operational Monitoring

• Monitors daily operations to identify inefficiencies and improvement opportunities.

Required Qualifications

• Bachelor's degree in chemical engineering, mechanical engineering, industrial engineering, or a related technical field required.
• 3 years of experience in a manufacturing or industrial environment, preferably in process engineering, operations, or continuous improvement roles required.
• Proficiency in Microsoft Office Suite, especiallyadvanced Excelfunctions.
• Experience withVBA codingfor automation and troubleshooting.
• Skilled instatistical analysis softwaresuch as Minitab.

What will make you successful?

• Excellent written and verbal communication skills.
• Ability to work effectively across teams and with all levels of the organization.
• Strong analytical and problem-solving abilities with a data-driven approach.
• Self-starter with the ability to manage multiple priorities and projects simultaneously.
• Demonstrated ability to work independently and take ownership of tasks.
• Hands-on experience applying Lean Manufacturing, Six Sigma, DOE, and SPC methodologies.
• Ability to coach and train others in process control and standard work practices.
• Proven ability to conduct root cause analysis and implement corrective actions.
• Demonstrated ability to lead cross-functional projects from concept to implementation.
• Strong organizational and time management skills to handle medium to large scope initiatives.

What will make you stand out?

• Proven track record of leading process optimization initiatives using Lean Manufacturing and/or Six Sigma.
• Experience working directly with customers to investigate and resolve product quality issues.
• Experience conducting root cause analysis and implementing corrective actions for quality and performance issues.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Office Environment - This position operates in a professional office environment and is not exposed to adverse environmental conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. No PPE is required.

1. Plant Environment - This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools, and other obstacles; intermittent loud noises; and dusty or dirty conditions. Required PPE includes hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection.

Why should you join Steel Ceilings, a subsidiary of Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Johnstown OH)

Steel Ceilings, Inc.,a subsidiary of Armstrong World Industries, Inc. (AWI), is one of fifteen AWI plants in North America. Our Johnstown plant in Central Ohio is located a mere 30 minutes from the capital of Ohio, Columbus, a majormetropolitan area. Known for its quaint "small-town America" vibe, its proximity to Columbus, the 15th largest city in the US, provides the best of both worlds. In addition to the numerous golfing opportunities that Johnstown can boast about. There are car cruise-ins, concerts, bike path trails, theatrical performances, street festivals, and antique fairs hosted in the area year-round.

Steel Ceilings, a subsidiary of Armstrong World Industries,is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisitionand let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!