Academic Advisor - FTCC Liaison

The primary purpose of the Office for Adult Learners, Transfer, and Military Students is to advocate, guide, and support non-traditional undergraduate students from admission to graduation. The goals of this office include providing accurate and timely information and support to Fayetteville State University's non-traditional student populations, creating engaging programming with the personal and professional goals and responsibilities of non-traditional students in mind, and serving as an advocate for non-traditional students who have made the decision to obtain an education in a traditional student environment.

The primary purpose of this position is to assist students with developing the knowledge and skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. The academic advisor addresses the general advising, registration, and enrollment needs of Fayetteville State University students to increase retention and graduation rates.

Duties include:

Must be able to relate to low-income/potential first generation students; ability to follow directions to implement evidence-based program; excellent organizational skills to document services accurately and meet deadlines; effective interpersonal and oral communication skills; and an interest in working with adult learners.

Knowledge-Knowledge of best practices in higher education for enhancing student academic skills; knowledge of current advising and registration technology; and the ability to help students navigate the various platforms available to them (i.e., Banner, Microsoft Outlook, and Canvas).

Skills-Communication skills to explain, write, advocate for, and report on the needs of the program and academic outcomes; interpersonal skills to interact effectively with students, staff, and faculty; proficient use of computers, student success technology, Microsoft Office, and Zoom/ TEAMS; must be attentive to detail, possess strong organizational skills with the ability to prioritize while multi-tasking and manage tasks in an efficient and timely manner.

Abilities-The ability to respond effectively to unexpected events and make adjustments in plans as needed; listen and analyze academic needs; generate reports on academic progression; navigate student records; answer basic questions about processes and direct students to appropriate resources as necessary; ability to establish and maintain productive working relationships; ability to manage time, work calmly under pressure, and deliver on tight deadlines; ability to work independently and collaboratively with other offices; and a viable candidate must comprehend and abide by federal and university student confidentiality requirements. Ability to work occasionally after 5:00pm and on weekends (especially during peak times).

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.