Assistant Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As an Assistant Facilities Manager at JLL, you'll be ready to transform facilities management on a large client account supporting our Global Real Estate & Facilities IFM team while helping the FM team oversee several client buildings managed by JLL. This dynamic role requires you to report to the Facilities Manager and work as an integral part of the overall Facilities Team to manage a comprehensive range of soft services while providing necessary support to ensure efficient and effective site operations. You'll serve as a key liaison between internal customers, vendors, and stakeholders while managing first-line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, and vending and food services. This position offers the opportunity to make a significant impact on facility operations by maintaining office equipment and supplies, managing trouble ticket requests through helpdesk systems, and ensuring compliance with health and safety requirements including fire drills and safety equipment management. By joining our collaborative team, you'll contribute directly to JLL's mission of delivering exceptional facilities management solutions while advancing your career in a fast-paced environment that values customer service excellence, multi-tasking abilities, and proactive problem-solving in commercial real estate operations.

What your day-to-day will look like:

• Manage teams providing first-line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, and vending and food services across assigned sites
• Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors to report issues, recommendations, and cost estimates
• Conduct weekly walk-rounds with vendor cleaning managers to ensure cleaning quality standards are maintained while managing trouble ticket requests through helpdesk systems
• Manage daily health and safety issues including regular scheduled meetings, fire and safety team records, fire drills, safety equipment maintenance, and training coordination
• Provide travel and visitor support by interfacing with locally approved hotels and assisting Client global travel and hotel managers with information gathering and staff communications
• Assist in organizing internal and external Client events while managing the quality of conferencing facilities and providing direction to housekeepers for food and kitchen facilities
• Manage Wiki pages and other communication channels for assigned sites while raising purchase orders and deputizing for Building Operations Engineer or Facilities Manager when appropriate.

Required Qualifications:

• High School Diploma or equivalent, or successful completion of a 4+ year degree that can be considered equivalent to work experience
• Minimum 2 years of proven work experience as assistant facilities manager or coordinator in commercial real estate management as third-party provider, corporate, or consultant
• Experience using Computerized Maintenance Management System (CMMS) for facilities operations and maintenance coordination
• Reliable transportation to drive to client buildings as needed for on-site support and management activities
• Excellent customer service, computer, managerial, verbal, and written communication skills for effective stakeholder interaction
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives while working independently with minimal supervision
• Understanding of basic technical aspects of property including mechanical and electrical systems with computer proficiency in Microsoft Office Suite.

Preferred Qualifications:

• Military service or higher education in related fields such as business, hospitality, or facility/property management
• Corrigo CMMS exposure for enhanced maintenance management capabilities
• Experience with event management and coordination in corporate or commercial environments
• Background in vendor management and contract oversight within facilities operations
• Knowledge of health and safety regulations and compliance requirements in commercial real estate
• Understanding of food service operations and kitchen facility management
• Experience with travel coordination and visitor management programs.

Location: Onsite

At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.