Senior Software Engineering Manager: Platform Services

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Our Platform Integration Development team is looking for a Senior Manager. This team builds and supports back-end services for our mobile and online banking applications. We develop first-class APIs that integrate both Jack Henry and third-party fintech products. Our engineers are proficient in the latest technologies and deploy code rapidly, so you'll quickly see the impact of your team's efforts.

As a senior leader, you may focus on a single critical/complex domain or lead multiple teams with team leads. Your role is both tactical and strategic. It will include implementing and contributing to programs and initiatives led by directors, senior technical staff and strategic owners.

You will directly manage engineering managers and high-level engineers, leading a team of approximately 20 individuals. The ideal candidate possesses strong technical skills, as they will be responsible for code reviews and maintaining technical proficiency in their areas of focus. Additionally, you will leverage your strong interpersonal skills and strategic vision to foster effective team collaboration and ensure milestones are met.

This position can be based to work out of any Jack Henry office or remotely from any US location. Salary range is $120-180k, depending on candidate experience and geographic location.

What you'll be responsible for:

• Leadership & Guidance:
  1. Coach and mentor direct reports, fostering professional growth.
  2. Develop team members through clear objectives, feedback, and career plans.
  3. Collaborate with technical leaders to uphold engineering culture and values.
  4. Attract and retain talent by promoting ownership, learning, and feedback.
• Technical Capabilities:
  1. Lead architectural/technical decisions with engineers/architects for scalable solutions.
  2. Guide continuous improvement and oversee quality, performance, and best practices.
  3. Partner with product/leadership to define technical roadmap and priorities.
• Strategic & Operational Oversight:
  1. Oversee complex technical domains/multiple engineering teams
  2. Partner with Product Management on technical feasibility, cost, and timelines.
  3. Uphold security, stability, quality and performance for all software.
• Team & Project Facilitation
  1. Proactively remove blockers for efficient team execution.
  2. Clearly communicate project status, risks, and progress to stakeholders.
  3. Ensure team alignment with organizational priorities.
  4. Monitor team capacity/velocity to forecast delivery and staffing needs.
• Performs other duties as assigned.

What you'll need to have:

• A minimum of 7 years of hands-on software development experience.
• Experience as a manager or supervisor of a technical team.
• A minimum of 2 years of experience with GCP, Azure, and/or AWS.
• Experience with APIs and microservices.
• Experience writing code in a professional environment in any or all of the following: Golang, Scala, NodeJS, or .NET Core.
• Ability to be on call to troubleshoot major issues.
• Ability to travel up to 10% for team meetings, training events, and conferences.

What would be nice for you to have:

• Experience leading a team through a modernization or migration effort.
• Strong communication skills.
• Bachelor's degree.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.