Senior OR Principal - Wildfire Community Engagement Program Manager

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

We're hiring for a position open to both Senior and Principal level candidates. The level will be determined based on the successful applicant's qualifications, experience, and demonstrated skills during the interview process. There is one position available.

Senior OR Principal - Wildfire Community Engagement Program Manager

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon. It's core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities, and drive advancements in energy that promote social, economic, and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Innovators, relationship gurus, and team builders - we are looking for you! PGE's Community Engagement team has an exciting opportunity to help the company reimagine how we engage with communities in more collaborative and inclusive decision-making processes.

The Wildfire Community Engagement Program Manager will be responsible for the oversight, management, execution, and leadership ofthe Wildfire Mitigation Community Outreach and Engagement Plan. The outcome of this work directly impacts the Wildfire Mitigation Plan (WMP) and relationship creation with PGE's public safety partners, customers, and community members.

As the Wildfire Community Engagement Program Manager, you will:

Become the expert on your community to advise internal teams in support of making informed decisions.Develop and maintain positive relationships with community members to support engagement on wildfire mitigation.Identify meaningful input opportunities for communities on PGE projects and programs. Prepare engagement plans and incorporate tools to help communities understand and inform PGE's wildfire mitigation outreach approach.Partner with internal teams to develop strategies to support community education and awareness about PGE programs and projects.Drive innovative thinking on new ways to reach communities who have not historically been a part of the decision-making process or engaged in public processes.

The ideal candidate is someone who:

• Brings experience in engaging communities on infrastructure projects and/or within complex regulatory environments
• Is passionate about building relationships within communities
• Is comfortable in a public-facing role in a fast-paced environment where multi-tasking and meeting deadlines is par for the course
• Embraces collaboration to advance meaningful engagement with internal and external partners
• Understands that this position requires working on occasional nights and weekend days as a routine part of the position.

Job Function Summary

Develops and manages programs to foster and maintain positive relationships with the community, within PGE's service area and within High Fire Risk Zones. Educates customers on wildfire emergency preparedness and actions PGE takes to maintain a safe, reliable power grid. Collaborates with other members of our team and serves as a wildfire community engagement subject matter expert on internal PGE teams. Brings problem solving skills, innovation and a positive attitude to the table to advance PGE programs and projects.

Senior Level Key Job Information

Career: Requires in-depth knowledge and experience.

• Uses best practices and knowledge of internal or external business issues to improve products or services
• Solves complex problems; takes a new perspective using existing solutions
• Works independently; receives minimal guidance
• Acts as a resource for colleagues with less experience
• May participate on teams during Public Safety Power Shutoffs and other emergency events

Key Responsibilities

• General Typically specializes in one or more areas (sustainability, educational programs) and develops strategic objectives for area(s) of specialization.
• Consultation Proactively develops programs and content for PGE employees, other departments and community contacts about corporate social responsibility programs.
• Events Reviews corporate strategy and proposes or designs events to further strategic objectives. May coordinate events or oversee event coordination in collaboration with other departments or external community partners. May represent PGE at community events.
• Program Management Develops and implements overall strategy and community relationships to further PGE's community outreach goals.
• Vendor Management Identifies program objectives and vendor needs. Develops statements of work and service level agreement and related metrics. Supports vendor selection and manages vendors to ensure all objectives are met.
• Reporting and Analysis May develop and run reports, research and analyze data and trends and make recommendations for program changes. Designs operational performance metrics aligned to strategic objectives and monitors progress.
• Other Participates in department and company events and training activities. Coordinates use of PGE brand assets to optimize brand exposure. May serve as a subject matter expert for newer employees.

Education/Experience/Certifications

Education Requires a bachelor's degree in public policy, natural resources, environmental science, communications, liberal arts or other related field (depending on area of specialization) or equivalent experience.

Experience Typically five or more years in program management, sustainability/corporate responsibility, community outreach or other field related to area(s) of specialization.

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

• Intermediate knowledge of utility industry and PGE
• Intermediate skills in vision or strategy
• Advanced skills in organization, prioritization and attention to detail
• Advanced knowledge of area(s) of specialization
• Intermediate skills in project management
• Intermediate skills in program management
• Intermediate knowledge of PGE culture and history
• Advanced knowledge of community organizations and networks
• Intermediate skills in delegation
• Intermediate knowledge of PGE mission, strategy and vision
• Intermediate skills in building relationships
• Intermediate skills in influence without authority

General Competencies

• Working business acumen
• Intermediate problem-solving skills
• Advanced written and oral communication skills
• Working organization and prioritization skills
• Working knowledge of business process interrelationships
• Intermediate analytical thinking skills

Principal Level Key Job Information

Specialist: Requires specialized depth and/or breadth of expertise

• Interprets internal or external business issues and recommends best practices
• Solves complex problems; takes a broad perspective to identify innovative solutions
• Works independently, with guidance in only the most complex situations
• Leads functional teams or projects
• Serves in a strategic role during Public Safety Power Shutoffs and other emergency events

Key Responsibilities

• General Typically specializes in one or more areas (sustainability, educational programs) and develops overall strategy for area(s) of specialization.
• Consultation Serves as a companywide subject matter expert in one or more areas of specialization, as well as corporate social responsibility in general. Provides strategic guidance and consultation to senior managers and officers related to community initiatives, events and programs.
• Events Proactively identifies needs based on corporate and departmental strategic objectives and proposes or designs events to further those objectives. May lead or oversee event coordination in collaboration with other departments or community partners and in alignment with strategic objectives.
• Program Management Designs and implements community programs in alignment with corporate strategic objectives.
• Vendor Management Manages all aspects of vendor relationships, including developing statement of work, developing service level agreement, selecting vendor and monitoring deliverables and services.
• Reporting and Analysis Proactively anticipates data needs. Develops and runs reports, reviews analytics and monitors trends. Adapts strategy for area of specialization based on data inputs. Designs and monitors metrics aligned to corporate and departmental strategic objectives.
• Other Participates in or leads department and company events and training activities. Serves as a company subject matter expert in area of specialization.

Education/Experience/Certifications

Education Requires a bachelor's degree in public policy, natural resources, environmental science, communications, public/community health or other related field (depending on area of specialization) or equivalent experience.

Experience Typically eight or more years in program management, sustainability/corporate responsibility, community outreach or other field related to area(s) of specialization. Experience in wildfire or emergency services communications and outreach preferred.

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

• Intermediate knowledge of utility industry and PGE
• Advanced skills in vision or strategy
• Advanced skills in organization, prioritization and attention to detail
• Advanced knowledge of area(s) of specialization
• Intermediate skills in project management
• Advanced skills in program management
• Advanced knowledge of community organizations and networks
• Advanced knowledge of PGE mission, strategy and vision
• Advanced skills in building relationships
• Advanced skills in influence without authority

General Competencies

• Intermediate business acumen
• Intermediate problem-solving skills
• Advanced written and oral communication skills
• Advanced organization and prioritization skills
• Working knowledge of business process interrelationships
• Advanced analytical thinking skills

Both Levels: Physical and Cognitive Demands

Cognitive LevelSubstantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions

• Ability to adhere to set response times, deadlines and time-sensitive tasks
• Ability to follow accuracy standards
• Ability to follow through on decision-making tasks
• Ability to interact effectively and collaboratively within a team environment
• Ability to communicate and problem solve when under stress
• Ability to respond and adapt to frequent change
• Ability to work nontraditional hours when required at key periods during wildfire season
• Ability to accept and demonstrate self-awareness when provided constructive feedback
• Ability to discern feedback and acknowledge ownership of areas of improvement
• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
• Ability to successfully collaborate with peers, managers and others within the organization
• Demonstrates sound memory
• Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

• Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule
• Ability to work long hours
• Ability to work a variable schedule
• Ability to report to work and perform work during periods of severe inclement weather
• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
• Ability to work shift schedule
• Ability to work on-call schedule

Physical Capabilities

• Ability to lift boxes of materials, folding tables/chairs, tents and other equipment, loading/unloading vehicle as needed for community events.
• Lifting/pushing/pulling: Up to 50lbs.
• Carrying: Up to 50lbs.
• Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)
• Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)
• Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (occasionally, less than one time a month)
• Computer use (use computer regularly for entire work shift)

Environment - Indoor/Outdoor

• Office
• Field
• Home

This is a hybrid position with an expectation of a minimum 3 days in the office per week and up to 2 days working from home.

Use of personal vehicle with mileage reimbursement or checking out a PGE fleet vehicle to attend events is required.

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Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.