DHS CAMPUS LIFE ASSISTANT - 08122025- 70300

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HUMAN SERVICES, REHABILITATION SERVICES DIVISION, RUTHERFORD COUNTY

For more information, visit the link below:
https://www.tn.gov/content/dam/tn/human-services/documents/HRC0014928_DHS_Campus_Life_Assistant_Rutherford_82525.pdf

This is an on-site position

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: High school diploma or equivalent and one year of full-time experience in customer service, clerical, teaching/instruction, teaching assistance, training, social services, or in providing services to individuals with disabilities.

Substitution of Education for Experience: Additional qualifying college coursework in education, social or behavioral science, business management, or other related field may be substituted for the required experience.

Necessary Special Qualifications: Applicants for this class must:

1. Possess and maintain a valid motor vehicle operator's license.
2. Complete a criminal history disclosure form in a manner approved by the appointing authority.
3. Agree to release all records involving their criminal history to the appointing authority.
4. Supply a fingerprint sample prescribed by the TBI based criminal history records check.
5. Submit to a review of their status on the Department of Health's vulnerable persons registry.

Overview

This classification performs vocational support services work of average difficulty. An employee in this class is responsible for assisting students with adjusting to campus life, providing support for learning and training opportunities, and monitoring the health and wellness of the students. This classification performs responsibilities at the entry level under general supervision. This classification differs from that of the DHS Vocational Training Assistant in that incumbents of the latter are responsible for providing training support to students and faculty and supervising student activities within the classroom.

Responsibilities

1. Assists students and families by completing paperwork, providing information on campus life, conducting tours of campus, and providing guidance on tasks to be completed during orientation. Maintains, documents, and updates student living information and forms.
2. Provides guidance and instructions to students on Activities of Daily Living, conducts wellness and safety room checks, and makes referrals to other support staff as needed. Accompanies and transports students to off-campus locations for recreational and social activities.
3. Consults with case managers and other support staff regarding observations and student needs. Provides documentation on student observations, progress, group activities, and leave plans.
4. Conducts regular dorm and apartment meetings to provide information on general health, safety and emergency procedures and campus information.
5. Engages and interacts with students to identify safety concerns and encourage participation in campus activities. Evacuates students in emergency situations and conducts roll call.
6. Provides opportunities for students to improve communication and leadership skills through trainings and volunteer opportunities within the campus residential program. Models and instructs on appropriate professional and social behaviors, empowering students to solve problems and resolve conflicts and offering mediation when necessary.
7. Observes students in the self-administration of medications and notifies nursing staff of concerns for additional training and support; provides verbal guidance and documents student's progress towards independence. Identifies and addresses emergent student health concerns after the campus wellness center closes and provides transportation to an urgent care clinic or hospital if necessary.
8. Identifies safety and health concerns throughout campus and submits maintenance requests as needed. Conducts general cleaning and sanitizing of dorms, apartments, and common areas.

Competencies (KSA's)

Competencies:

1. Customer Focus
2. Decision Quality
3. Resourcefulness
4. Communicates Effectively
5. Instills Trust

Knowledges:

1. Customer and Personal Service

Skills:

1. Monitoring
2. Active Listening and Learning
3. Time Management
4. Judgment and Decision Making
5. Writing

Abilities:

1. Deductive Reasoning
2. Inductive Reasoning
3. Problem Sensitivity
4. Written Comprehension

Tools & Equipment

1. General Office Equipment
2. Cleaning Supplies
3. Motor Vehicle
4. Adaptive Technology
5. Household Appliances

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.