Admissions Counselor

Position Summary

Join an Office of Admissions team that is enthusiastic about promoting access to higher education by supporting prospective and incoming Metropolitan State University of Denver Roadrunners. The position is specifically part of the Office of Admissions, Transfer Services, and contributes to the MSU Denver Mission to provide a high-quality, accessible, enriching education that prepares students for successful careers, post-graduate education and lifelong learning in a multicultural, global and technological society.

The Transfer Admissions Counselor's main responsibility is to recruit and support future and incoming MSU Denver Roadrunners. The team member will provide high quality customer service, transfer admissions counseling, previous course review, and academic planning advice to prospective MSU Denver transfer students. The Transfer Admissions Counselor will recruit at and maintain a regular visitation schedule at Colorado community colleges and establish positive working relationships with academic advising staff at those colleges. The position supports the enrollment function by assisting accepted transfer students with completing the enrollment process. The Transfer Admissions Counselor participates in group and individual presentations both on and off campus and regularly follows up with students via phone and email communication. The Transfer Admissions Counselor will provide leadership for the development and implementation of a comprehensive adult non-traditional student outreach and recruitment plan.

The ideal candidate will be creative, positive, collaborative, detail-oriented, hardworking, understand the value and implications of a college degree, and value diversity in providing high quality customer service to future and incoming Roadrunners.

Metropolitan State University of Denver is an equal opportunity employer.

IND208

Duties/Responsibilities

40% - University On-Campus Efforts

• Advise prospective transfer students about admission procedures, academic planning,ability of previous college credits to transfer, course equivalency, university policies, the financial aid process, scholarships, program requirements, registration, tuition classification, and available student support services.
• Maintain regular contact with prospective students regarding
• MSU Denver information and to provide academic planning.
• Collaborate with MSU Denver staff and faculty to provide a better transition for incoming transfer students.
• Establish strong working relationships with academic advisors and academic departments in order to successfully develop and execute transfer articulation agreements with a variety of educational institutions.
• Assist transfer students with resolution of transfer related issues.

25% - Recruitment & Outreach

• Represent MSU Denver at Colorado community colleges, career education fairs,advising workshops, panel discussions, and other relevant recruitment events.
• Maintain a regular visitation schedule for recruitment and advising purposes at Colorado community colleges and potential out-of-state community colleges.
• Assist in the planning and coordination of outreach and communication for targeted transfer students and of special on and off-campus recruitment-related events (use of email, phone, and Customer Relationship Management system).
• To support the diverse student body and emerging HSI (Hispanic Serving Institution)status of MSU Denver, this position may entail written and verbal communication in Spanish as part of their outreach efforts.
  

20% - Adult Non-Traditional Student Recruitment

• Develop and implement an adult non-traditional student outreach and recruitment plan.
• Provide opportunities for prospective adult non-traditional students to learn about programs and services at MSU Denver through on-campus and off-campus activities,including visits to adult education programs, community-based organizations,businesses, and other relevant adult non-traditional student events.
• Execute marketing, recruitment and outreach activities and campaigns with the intent of achieving adult non-traditional student recruitment inquiries.
• Partner with community agencies, organizations, adult education programs and employers for resource fairs, information sessions and campus connections.
• Create a calendar of outreach and recruitment events both on and off-campus.
• Utilize data to develop and implement recruitment/marketing strategies to achieve adult non-traditional student recruitment goals for inquiries, prospects, applications, admits and enrolled students.
• Generate prospective adult non-traditional student referrals through networking and community outreach.*
• Provide prospective adult non-traditional students with the highest level of customer service through effective phone, email and face-to-face communication.
• Serve as a liaison for prospective adult non-traditional students between the Admissions and Financial Aid Offices, Transfer Student Success, Retention, and Advising as they relate to the transition of adult non-traditional students.
  

10% - Presentations to prospective and admitted students

• Prepare and make individual and group presentations to prospective transfer students regarding the application, admissions, and transfer credit process, including campus tour presentations, orientation sessions, prospective and admitted student events,community college fairs and panels, and other relevant community events.
  

5% - Miscellaneous duties

• Involvement in the campus community through committees, campus-wide events, and opportunities for shared governance.
• Attend professional development conferences and trainings.
• Other duties as assigned.

Required Qualifications

• Demonstrated experience working with diverse populations.
• A minimum of 1 year full-time or 3 years part-time experience working in higher education, secondary education, or another field focused on high quality customer service.
• Strong written communication skills.
• Experience providing presentations to groups.
• A valid driver's license, due to required frequent travel for recruiting activities.
• Bachelor's degree.

Important Note: Successful applicants will ensure their resume clearly demonstrate that their work experience describes how they meetALLrequired qualifications.

Preferred Qualifications

• Bilingual in English and Spanish (speaking and writing).
• Experience working at a community college.
• Skilled at assisting college students in degree planning.
• At least 2 years experience working in admissions or advising in a higher education setting.
• Previous experience leading strategic initiatives
• Experience providing high quality customer service through face-to-face interactions with clients, customers, or students.
• Knowledge of transfer coursework and transfer agreements.
• Experience using a Student Information System database or Customer Relationship Management system.
• Master's degree in higher education, counseling or related field.

Work Hours

• Full-time, 40 hours per week, Exempt
• 8 a.m. - 5 p.m. Monday through Friday. Extensive weekend and evening work may be required during the fall and spring semesters.
• Hybrid schedule (on-campus and remote) available for this position.
• <10% overnight travel

Salary for Announcement

We anticipate the qualified candidate to be placed between $40,000 - $56,200. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. Additionally, Student Affairs has committed to tying our salaries to an understanding of a living wage. To that end, we will not pay less than $47,300.

The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Instructions to Apply

For full consideration, please submit the following documents:

• Resume
• Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

3 professional references will be required of the finalist. One reference must be a prior supervisor.

This position will remain open until filled. Please apply byAugust 01, 2025for full consideration.

Official transcripts will be required of the candidate selected for hire.

If you are an Internal applicant, please apply via the Career tab within the WorkDay Menu

Important Note: Successful applicants will ensure their resume clearly demonstrate that their work experience describes how they meetALLrequired qualifications.

Open Until Filled

The University's benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as accessto a long-term disability (LTD) plan.Visit MSU Denver'sbenefits websiteto learn more.

For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at totalrewards@msudenver.edu.

Background Checks

Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.