Manager, Retail Analytics

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About this opportunity:

MillerKnoll is seeking a Manager of Retail Analytics to lead our Retail Analytics team. Our Retail Analytics team is responsible for designing, developing, and driving adoption of reporting and dashboarding solutions to support the retail teams across MillerKnoll's global portfolio of retail brands, including Design Within Reach, Herman Miller, Knoll, HAY, Muuto, and Holly Hunt.

This role will report to the Senior Director of Analytics and will partner closely with stakeholders across the Global Retail organization, supporting teams and functions spanning Product/Merchandising, Planning, Operations, Channels (Stores, eCommerce, Wholesale), Marketing, and Finance. This is an exciting opportunity to transform how business teams leverage data and analytics, and to help drive growth and profitability across our retail segments.

Key Responsibilities:

• Manage and mentor a team of analysts
• Collaborate with business stakeholders to understand their business requirements and translate them into BI solutions to support our company's business objectives
• Design and implement effective BI solutions, including data modeling, reporting, and dashboarding using SQL, Tableau, and SAP Business Objects
• Partner with our Data Engineering team in defining the roadmap and prioritization of data initiatives
• Implement a communications and change management strategy to drive adoption of our BI solutions across the business, including by hosting demos and trainings on our tools and reports
• Stay up-to-date with emerging trends and technologies in the field of BI and analytics
• Collaborate with IT and Data Services teams to ensure the security and compliance of our BI solutions

Qualifications:

• Bachelor's degree, preferably in a quantitative or business-related field such as Business, Economics, Finance, Mathematics, Statistics, Computer Science, or Engineering
• 6+ years of professional experience in data analytics
• Expert-level proficiency in SQL and Tableau required
• Strong leadership abilities, with the ability to prioritize and manage multiple initiatives simultaneously in support of a broader product roadmap
• Excellent communication and presentation skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders
• Strong business acumen, preferably with experience in a Retail context

Additional information:

This individual would be expected to be in-person 4 days per week, to facilitate the cross-functional collaboration required for this role.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.