Civil Rights Case Manager

About the Cornell Office of Civil Rights

Cornell is committed to upholding the civil rights of all community members and fostering learning, living, and working environments of equal opportunity, fairness, and accessibility. The university has entrusted the Cornell Office of Civil Rights with ensuring these commitments are met through policy and process, prevention and training, data collection and analysis, and incident response and resolution.

The Opportunity

Reporting to the Director of Civil Rights Compliance, with dotted line reporting to the Title IX Coordinator, the Civil Rights Case Manager is responsible for ensuring that all reports made to the Cornell Office of Civil Rights (COCR) are responded to promptly, effectively, and empathetically. Specifically, they will triage reports of discrimination and harassment, to include sexual harassment and related misconduct, conduct timely and customized outreach to involved parties to provide information on available resources, schedule intake meetings, and conduct intake meetings as appropriate. Working closely with Investigators and other COCR staff, the Case Manager will coordinate any necessary interim or supportive measures and accommodations and ensure proper case documentation through the life of a matter. The Case Manager will manage all sanction follow-up to ensure compliance with sanction outcomes. In addition, and critically, this role maintains all electronic case records to ensure case files are complete, up to date, and capture all required information.

Hybrid/Hub Remote

This position's home location is Cornell's campus in Ithaca, New York. The successful applicant will typically be expected to work on-site at least 3 days a week and will have the option to work remotely 2 days per week.

The New York Convenience of Employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.

What We Need

• A resume and cover letter outlining your interest and how your experience and goals align with the role are required for consideration.
• A bachelor's degree and a minimum of 2 years of relevant experience.
• Excellent analytical, organizational and interpersonal skills, and strong written communication skills.
• Demonstrated ability to convey complex information clearly and concisely, as well as the ability to exercise superior judgment and discretion.
• Ability to take initiative and independently organize, prioritize, and carry out detailed work under time constraints.
• Demonstrated interest in, or knowledge of, civil rights issues, trends, legal obligations, and initiatives nationally and locally.
• Proficiency in using Microsoft office suite.
• Willingness and ability to become an expert in the office's case tracking tool (currently Guardian).
• Ability to handle and safeguard sensitive information appropriately.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

• Strong understanding of higher education as a workplace.
• Prior experience with conducting sensitive intake interviews.
• Experience coordinating resources within a large institution and/or across a larger community agency or agencies.
• Experience working with individuals in high distress.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 3 days per week and on-campus 2 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
  

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at accommodations@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

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EEO Statement:

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.