Trust Account Manager - Institutional (Middle Office)

Position Type :

Type Of Hire :

Education Desired :

Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the Team

Virtus from FIS is a leading provider of alternative investment services and technology solutions, specializing in delivering comprehensive front, middle, and back-office services to asset managers, banks, and other institutional investors. Virtus helps its clients manage their alternative investment portfolios, including CLO/CDOs, private equity, hedge funds, and other alternative assets.

What You Will Be Doing

The Middle Office Team is responsible for maintaining the books and records on behalf of collateral managers who have outsourced their middle office functions. Serving as the primary point of contact, the Trust Account Manager oversees the administration of collateral and syndicated loan portfolios. This includes managing cash flows, performing reconciliations, settling trades, executing waterfall payments, generating reports, and conducting compliance testing.

• Manage daily transaction processing and reporting activities for assigned outsourced client relationships.
• Provide ongoing support to client institution personnel in routine operations and financial workflows.
• Resolve complex issues through thorough research and effective communication with clients, internal teams, and external partners.
• Ensure high-quality service delivery by executing daily operational tasks with accuracy and timeliness.
• May be responsible for selecting, developing, and evaluating team members to maintain efficient operations.
• May contribute to setting operational goals, developing work plans, and delegating assignments to meet business objectives.

What You Bring

• Bachelor's degree in business administration or finance, or equivalent combination of education, training, and work experience
• Typically, at least 4 years of financial services industry experience in managing institutional assets, and one or more years of leadership responsibility
• Proven knowledge and experience in structured finance, with a strong preference for expertise in CLOs/CDOs, syndicated loans, corporate trust securities, and trust system platforms.
• Hands-on experience in key operational areas including cash reconciliations, waterfall calculations, compliance testing, financial transaction processing, data analysis, and reporting.
• Demonstrated ability to build and maintain effective working relationships across all levels of management, internal teams, and external clients.

What We Offer You

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#Virtus

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass