1444166 - Senior Director - Global Web

The application window is expected to close on: 7/8/2025. The job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Candidate must be based in the Continental US. No sponsorship offered at this time.

Are you a visionary digital leader ready to transform the web into a growth engine? We're hiring a Global Senior Director of Web to lead the strategy, design, and operations of our global web ecosystem. This role is critical to delivering high-performing, customer-centric digital experiences that drive B2B demand at commercial scale through innovative, data-driven digital experiences.

You'll be responsible for a multidisciplinary team spanning UX/UI design, web development, content operations, and platform management. Your mission: transform our web properties into a modern, scalable, and personalized engine for growth.

• Lead UX, design, development, and operations teams
• Optimize for performance, personalization, and pipeline
• Partner across integrated marketing, brand, IT, and analytics
• Drive innovation in digital customer experience

• Own the Global Web Strategy: Define and execute a roadmap that aligns with business goals, brand vision, and customer needs.
• Drive B2B Demand: Optimize the web experience to convert traffic into qualified leads and pipeline across enterprise and commercial segments.
• Lead Design & UX Innovation: Champion intuitive, accessible, and visually compelling experiences across all digital touchpoints.
• Oversee Web Operations: Ensure site performance, governance, SEO, and compliance across a complex global footprint.
• Enable Personalization at Scale: Leverage data, AI, and experimentation to deliver tailored experiences that drive engagement and conversion.
• Cross-Functional Leadership: Partner with product marketing, demand gen, IT, analytics, and regional teams to deliver cohesive digital journeys.

• 12+ years of experience in digital/web leadership roles, with 5+ years at the director level or above.
• Experience leading an organization with over 20M visits per year.

• Proven success managing large-scale, multilingual B2B websites with high traffic and conversion goals.
• Deep expertise in web design, UX, CMS platforms (e.g., Adobe Experience Manager, Contentful), SEO, analytics, and personalization tools.
• Strong understanding of digital marketing, demand generation, and customer journey optimization.
• Experience leading cross-functional teams and agency partners in a matrixed, global organization.
• A passion for innovation, data-driven decision-making, and delivering exceptional user experiences.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!