Home Sleep Testing Tech. Part Time

Essential Functions:

-Supervise and train patient access staff, including scheduling of patient access representatives and support staff.
-Ensure accurate and timely patient registration, including demographic and insurance information.
-Ensure compliance with all relevant healthcare regulations, such as HIPAA and Medicare.
-Manage the workflow of the patient access department to ensure that all tasks are completed efficiently.
-Continuously improve processes and procedures to enhance the patient experience.
-Collaborate with other departments, such as billing and insurance, to ensure a seamless patient experience.
-Resolve customer complaints and concerns in a professional and

timely manner.
-Prepare and analyze performance reports to assess department performance and identify areas for improvement.

Education
High School Diploma or Equivalent required

Associate's Degree Health Sciences preferred

Can this role accept experience in lieu of a degree?
No

Experience
Previous patient care experience 0-1 year preferred

Knowledge, Skills and Abilities
- Good communication skills.
- Ability to effectively evaluate and problem solve.
- Ability to work independently.
- Ability to guide, teach & motivate others.
- Good business acumen skills.