Supervisor, Sales Operations - Remote

City/State

Work Shift

Overview:

This is a remote position!

*The Supervisor of Sales Operations will perform activities that provide business solutions to organizational initiatives and demonstrate an expertise in key platforms and interfacing applications.
*The Supervisor of Sales Operations will play a key role in the configuration and implementation of sales systems.
*He/she will work with leadership in the department to establish realistic project scope, project plans and timelines.
*He/she will escalate barriers and consider interdepartmental impact when recommending, implementing, and testing sales solutions.
* The Supervisor of Sales Operations will manage configuration/testing projects with demonstrated ability to create Business Requirement documentation and test plans.
* The Supervisor of Sales Operations needs to possess a high degree of expertise in the requirements to support initiatives; to include coordination of configuration, testing, QA/maintenance of assigned sales systems.
* The Supervisor of Sales Operations must possess strong verbal and written communication skills using sound judgement.
* The Supervisor of Sales Operations must possess strong organizational and leadership skills.
* The Supervisor of Sales Operations must have proven ability to analyze data, processes, and initiate root cause analysis to influence resolution actions.
* The Supervisor of Sales Operations needs to show a proficient knowledge of flow charting and process mapping.
* The Supervisor of Sales Operations must have ability to work independently while managing multiple tasks and priorities while serving as a resource for other members of the team.

• BLD - Bachelor's Level Degree (Required)

• Bachelor's degree in related area (operations, IT, or reporting preferred)

• Salesforce System Admin Certification preferred. Applicants will be required to receive this certification within one year of hire. (Preferred)

*1 -3 years' CRM experience.
*Minimum 2 years of experience with technical implementations and execution.
*3 - 5 years' experience in data mining, analysis and reporting.
*Minimum 2 years' experience in Project Management and Root Cause Analysis preferred.
*Proficiency in Microsoft Office Suite to include MS SQL server experience including writing SQL queries, SQL Server Analysis Services, SQL Server Reporting Services, and SQL Server Integration Services.

Keywords: SQL, Salesforce, Excel, VLOOKUP

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.