Data Center Logistics Associate L2

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

The Milestone Data Center Logistics Associate L2 is responsible for safely moving all the parts into, out of, and around the warehouse and data center environment using a variety of technology and equipment to support the Logistics Team in the daily execution of service operations to the set standards and ensuring compliance to support excellent service quality and customer engagement. This role is a full-time, onsite position in an environment that consists of a large warehouse, data center, and internal transport services.

How You Will Make an Impact:

• Work as part of a team of logistics operators who work together and independently
  
• Ensure all operations are carried out in a proactive, compliant, and effective manner
  
• Ensure compliance of operational execution in line with Standard Operating Practices and Work Instructions
  
• Maintain strict inventory control and conduct accurate system transactions
  
• Ensure accurate and timely shipments and receipts
  
• Assists in monthly and/or annual physical inventories; provides inventory reports
  
• Identify, document, and implement opportunities for continuous improvement
  
• Keep a strong working knowledge of all operating systems in the work area
  
• Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks), and box truck (No commercial driver's license required) by all safety procedures and protocol
  
• Complete other duties that may be assigned as required with consideration for quality, safety, and efficiency
  
• Commit to excellence in your contribution to overall Service Delivery
  
• Work alongside Team members to assist in workload execution, monitor quality, observe areas for improvement, and support service knowledge growth
  
• Ensure the maintenance of 5S standards within all operational areas
  
• Escalate all areas of service non-compliance in a timely and effective manner to support investigation and remediation
  
• Participate in all assigned training to support the execution of their assigned responsibilities
  

• Ensure proactive customer service support to the Client and other operational teams as required

What you will need to Succeed:

• Minimum 1+ years' experience working in warehouse or logistics, receiving, asset life cycle management, or related field
  
• High School Diploma or GED equivalent
  
• Current valid driver's license and ability to pass a Motor Vehicle Record Check
  
• Ability to pass a Department of Transportation (DOT) Medical Card physical exam (US only)
  
• Knowledge of warehouse operations best practices
  
• Proficient in Windows-based programs
  
• Excellent written and oral communication skills
  
• Ability to manage priorities and workflow
  
• Versatility, flexibility, and a willingness to work within constantly changing priorities
  
• Ability to work independently and as a member of various teams and committees
  
• Ability to understand and follow safety requirements
  
• Inventory control skills, manage priorities and workflow
  
• Computer, iPad, and iPhone literate
  
• Ability to work in a physical labor dynamic work environment
  
• Ability to work with instruction as part of a larger team
  
• Initiative to complete tasks as assigned independently of the team
  
• Ability to manage changing workload priorities as directed
  
• Ensure a positive, respectful, and professional attitude in everything you do
  
• Competency in understanding and performing workplace safety basics
  

• Able to safely lift and move a minimum of fifty (50) pounds and can stand the duration of the shift

Physical Demands

• May require up to 25% travel
  
• May require extended periods on your feet
  
• May require miles of walking per day throughout the Warehouse and/or Data Center
  

• May require driving a personal vehicle between Warehouse and/or Data Center buildings; excluding the transport of inventory and/or materials

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Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.