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Executive Director, Platform Services- Salesforce Leader

Health Care Service Corporation
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Texas, Richardson
1001 East Lookout Drive (Show on map)
Jun 26, 2025

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary This position is responsible for leading a team in charge of five capability towers as they relate to a mission-critical enterprise platform (e.g., Salesforce, Automation, Data and Analytics, etc.). The incumbent will lead Planning & Advisory by working with the business and IT Product Lines to drive development of a comprehensive, multi-year platform strategy. In charge of the Platform Solution Architecture, will partner with the business and IT Product Lines to define a product roadmap for each of the business application that are built upon the platform. Under Governance & Administration, will manage the platform by monitoring and enforcing enterprise policies related to security, privacy, audit, platform usage, etc. They will own Platform Operations, keeping the enterprise platform up to date with current patches/versions and overseeing the platform evolution.

Required Job Qualifications:

  • Bachelor's Degree and 15 years of experience in area of specialty (e.g., Salesforce, Automation, etc.) or 19 years of experience in area of specialty (e.g., Salesforce, Automation, etc.)
  • 5 years of planning, design, and delivery of enterprise systems
  • 7 years of management and/or leadership experience
  • Experience managing demands from multiple stakeholders while optimizing resources
  • Experience assuring milestone(s) achievement and full delivery of IT and business needs
  • Technical understanding to manage issues efficiently
  • Leadership, change management and communications experience
  • Experience managing multiple, medium to large cross functional teams
  • Business and financial acumen
  • Clear and concise verbal and written communication skills
  • Negotiation, management, and strategic problem-solving skills
  • Analytical, problem solving and conceptual skills
  • Knowledge of IT infrastructure and IT application technologies and application development platforms and/or languages
  • Program and/or project management
  • Ability to execute, influence, prioritize, and make trade-offs

Preferred Job Qualifications:

  • Bachelor's degree in Information Services, Computer Science, Business Management, Economics, or related field
  • Experience in the Healthcare industry
  • Knowledge in all areas of data, security, application or integration architecture and associated technologies

Please note this is a hybrid role in our office (Chicago or Richardson) 3 days/week.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$158,300.00 - $293,800.00
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