New

Retail Sales & Service Implementation Manager - West Palm Beach, FL

Valley National Bank
$96,000.00 - $167,700.00 / yr
paid time off
United States, Florida, Fort Lauderdale
301 East Las Olas Boulevard (Show on map)
Jun 26, 2025
Back Retail Sales & Service Implementation Manager #25-621 Multiple Locations Apply Apply for this job now! Apply Job Overview The Sales Implementation Manager will be responsible for the practical development and implementation of Retail sales and service strategies. Expected Work Hours 40 Job Description Responsibilities include but are not limited to: Develops, implements, and drives the sales initiatives of the Retail bank system to promote increased production, providing sales tips and direction to staff and identify all cross-sell opportunities. Spearheads the development, communication, and implementation of effective growth strategies and processes. Responsible for the creation of materials required to implement sales and service initiatives. Leads implementation plan for strategies; provides ongoing monitoring to ensure business strategies and goals are met. Recommends and implements corrective actions when business strategies and goals are not being met. Ensures that sales and service strategies are on target for implementation. Assures successful field implementation of Sales and Service initiatives through training and coaching. Provides direct feedback to retail management based on Branch performance and observations. Identifies sales/service training gaps and coordinates resolution with Learning and Development. Establishes, manages, and analyzes sales and service reports to evaluate success of implemented activities; identify trends and make recommendations for enhancements. Liaises with Marketing team in the development and roll-out of retail campaign materials. Performs special projects as directed. Requirements Required Skills: Excellent verbal and written communication skills including facilitation expertise. Excellent Customer Service and Sales Skill and knowledge. Strong interpersonal and leadership skills. Ability to influence and gain momentum around strategic projects and initiatives. Strong computer skills with the ability to create presentations and documents. Ability to prioritize, organize, delegate where appropriate and multi-task, handling multiple projects simultaneously. Strong analytical skills and the ability to analyze business processes to recommend and implement improvements. Required Experience: Associate's Degree in business or related field with a minimum of 10 years' retail commercial banking and demonstrated sales management experience or Bachelor's Degree in business or related field with a minimum of 5 years' commercial banking and sales management experience. MBA with related retail commercial banking and sales management experience preferred. Full-time/Part-time Full-time FLSA Exempt Location(s) West Palm Beach , Florida , United States Fort Lauderdale , Florida , United States Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process. Job Details Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $96,000.00 - $167,700.00 / year Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.