New

Manager Technology, DevOps

Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
United States, Texas, Frisco
3333 Preston Rd (Show on map)
Jun 26, 2025
Technology Manager The Technology Manger provides thought leadership to deliver creative and efficient technical solutions. This role leads the development of strategic plans for products and/or initiatives. This role is also responsible for leading their resources to develop high level delivery plans based on a set of objectives (scope, delivery and technical approaches, risk, assumptions, staffing plans, other cost, and ongoing operational plans and cost). The Technology Manager also oversees client, customer, and vendor relations to ensure that service expectations are met or exceeded. Coaches and mentors employees. Position Responsibilities: Strategy Partner with corporate functional leaders to create and execute a technology strategy that will enhance overall business capabilities. Stay abreast of technology industry trends and best practices. Continuously transform the organization to increase efficiencies and reduce overall expense. Partner with innovation team to test and learn emerging technology and its viable applicability to enhance corporate business capabilities. Delivery Planning and Execution Create, prioritize, plan, and execute portfolio/product roadmaps or initiatives through collaboration with Technology and appropriate business partners. Reduce time to market by utilizing Agile methodologies and/or applying appropriate methodologies, e.g. dev/sec/ops. Surface issues and risks; escalate for resolution. Provides insights on risks based on broad experience. Ensure employees deliver new technology solutions and capabilities in accordance with the roadmap and ensure that they meet established objectives and expectations of business partners and/or colleagues. Technology/Operational/Risk Control Cultivate good system management disciplines including clearly defined and documented roles and responsibilities, documented phase processes and checkpoint and detailed planning for system deployment. Define and report metrics based on overall business objectives. Ensures compliance and control activities support technology and enterprise business objectives and are aligned with executive risk tolerances and expectations. Ensures processes and controls within assigned area to enhance performance, security, reliability, and availability of systems. Drive a continuous improvement and compliant culture through documented policies, procedures, and architecture. Leadership Manage and develop team cultivating a spirit of one team with shared goals and objectives. Select, motivate and retain high performing talent. Provide on-going feedback to maximize overall performance. Position Qualifications: Bachelor's Degree from an accredited university in Computer Science, Engineering, Math, or other relevant technology degrees and/or experience or equivalent through a combination of education and/or technology experience or High School diploma or GED and 12 years of progressively responsible experience 6 years of experience in technology and proficiency 6 years of experience leading large, complex/critical technology projects 3 years of experience influencing strategy for large organizations 2 years of experience managing or influencing others to achieve desired results; direct team management preferred This position is not eligible for sponsorship. Must have indefinite employment authorization Preferred Qualifications: AWS Certification (Solution Architect) is a plus Experience working in banking or financial industry Familiarity with data analytics and reporting tools for contact center insights Knowledge of quality and workforce management platforms Background in Python, Java, or Scripting Languages Experience in AI/ML , Sentiment analysis and predictive analytics Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days Hours: 8:00am - 5:00pm Monday - Friday Salary: To Be Determined Based on Individual Experience About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history. NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act. Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer - disability/veteran.