Business Process Excellence Associate Director

Job Description

General Summary:

As Vertex looks to scale, the Business Process Excellence Associate Director prepares us for the future of work. In support of our Digital Innovation journey, the incumbent will drive process automation leveraging different technologies, identify and eliminate waste, and bring efficiency to our ways of working.

The Business Process Excellence Associate Director partners with cross-functional teams/leaders to drive high-visibility, high-value business improvement initiatives to achieve desired results. The incumbent combines knowledge of departmental processes and systems, with effective project management techniques to ensure that initiatives meet scope and deliverables within identified time and cost constraints. The incumbent partners with key stakeholders and other audiences to ensure initiative progress and implications are well understood and embraced.

This position reports to the Vice President, Global HR Operations, Digital Innovation & People Experience.

Key Duties and Responsibilities:

• Leads cross-functional, high-value functional initiatives to successful completion.
• Drives a structured project management approach to manage initiative timelines and deliverables, while ensuring proper ownership and accountability for change across the organization; able to overcome challenges and manage risks in order to achieve desired results.
• Using a continuous improvement mindset, develops a forward-thinking strategy for identification of process gaps and potential initiatives to improve workplace effectiveness across the organization and related areas.
• Manages the pipeline of potential opportunities, and prioritizes initiatives and trade-offs based on business impact.
• Ensures that appropriate change enablement support is in place, before, during and after implementation.
• Establishes metrics to measure the success and sustainability of process improvements. Conducts post-implementation effectiveness and satisfaction reviews.
• Contributes to teams knowledge-building by sharing lessons learned
• Partners with information systems teams to ensure optimal alignment between processes and systems.
• Effectively communicates process requirements, so that systems implementations achieve desired results.
• Defines and establishes global standards and tools to support continuous improvement initiatives across functional groups and business process areas.
• Effectively manages and drives project team members, and promotes the rotation of high-performing talent into and out of projects
• Supports peers/management with tracking/reporting of progress and results on improvement projects
• Ensure projects and programs are planned, executed and supported in a manner that efficiently maximizes the ROI.
• Builds out process excellence capability within Human Resources and tactically enables us for AI

Knowledge and Skills:

• Specialized project management skills with experience in driving change and execution of improvement actions with cross-functional stakeholders
• Experience in facilitating process diagnostic exercises and training delivery on process improvement tools/methodologies
• Exceptionally strong quantitative analysis skills and experience with formal process improvement practices such as Lean Six Sigma/ RPA, and strong analytical aptitude
• Strong presentation and communication skills (advanced skills on MS power point and excel)
• Working knowledge of tools like Workday and ServiceNow is a plus
• Working knowledge on other Business Intelligence tools like Power BI or Tableau is a plus
• Self-motivated, detailed and deadline-oriented, with a demonstrated ability to seamlessly handle multiple priorities and stakeholders.
• Both results-oriented and a team player; able to pivot between coaching and hands-on management when necessary; fosters a culture of improvement, transparency and accountability.
• Lean Six Sigma Certification
• RPA Tools knowledge or certifications

Education and Experience:

• Bachelor's degree
• Typically requires 8 years of experience, or the equivalent combination of education and experience and prior experience in a consulting and/or process improvement role

#LI-EE1 #LI-Hybrid

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com