Job:Manager, Clinical Standards - Shared Clinical Services Reports to:Director, Nursing Practice and Improvement Reporting to the Director of Nursing Practice and Improvement, this position has the responsibility for clinical training and safety compliance for their assigned markets. The Clinical Standard Manager will work closely with the Director to support the centers and drive outcomes.
Duties/Responsibilities:
- Support 10-15 centers as their main clinical resource
- Collaborate with Center Managers, Market Launch/Support Teams, and Operations to onboard MA's, travel to centers to complete onboarding, site visits, training, and support
- Travel to centers to audit, assist with skills training
- Provide specialized training, including LS, ALICE, Verbal Judo
- Participate in the creation of annual clinical competency, including creating content and completing training
- Ensure lab safety and compliance in their assigned centers
- Complete monthly auditing
- Participate in creating and completing audits
- Collaborate with the Providers and Center Manager to identify opportunities to improve clinical performance of back-office personnel and functions. Develop, implement, and monitor the effectiveness of performance improvement activities.
- Maintain current knowledge of state regulations for nursing, medicine, and pharmacy as it relates to scope of practice for back-office personnel.
- Identify and provide appropriate resources to educate patients and staff members on clinical conditions and processes.
- Communicate effectively in all areas of practice, including how to motivate, and engage colleagues around a common goal.
- Ensure that clinical processes, policies, and procedures are adhered to. Serve as a resource for staff.
Required Skills/Abilities:
- Strong knowledge of healthcare functions, including clinical functions, safety processes, reimbursement practices, and quality improvement initiatives
- Thorough, in-depth knowledge of clinical procedures, legal rules and regulations and best practices in healthcare
- Skilled in observation, training and evaluating clinical/patient care competencies
- Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic
- Continuous desire to learn and embrace new methods; ability to adapt and be resilient.
- Self-starter with the ability to think creatively and work effectively
- Ability to build a relationship and work effectively with various seniorities and diverse populations including staff, providers, members, and family members
- Willingness and ability to travel, up to 50%
Education and Experience:
- AA/AS degree in Nursing required; BA/BS degree in Nursing (BSN) or Healthcare Administration preferred
- A valid, active Registered Nurse (RN) license in state(s) of employment required
- A minimum of 5 years', current direct nursing/medical work experience required
- Work in a community-based clinic, public health department or specialization with the senior population preferred
- BLS certification for healthcare providers required
- Mentorship and team-development experience, particularly across multiple functional areas
- Knowledge of adult learning strategies preferred
- Problem-solving orientation and eagerness to identify process gaps and implement practical solutions in a matrixed organization
- Proficient PC skills
- Fluency in Spanish or other languages spoken by people in the communities we serve is desirable, but not required
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification |
ArchWell Health
Jun 24, 2025