Product Manager, IT

We are seeking a Product Manager to assist in the development and management of healthcare products that improve patient outcomes, streamline clinical operations, and support value-based care. This role offers an exciting opportunity to gain experience in product management by working with a supportive and cross-functional team, including clinicians, engineers, and operational stakeholders.

The ideal candidate is curious, detail-oriented, and eager to learn. You will help document requirements, perform user research, coordinate project timelines, and support day-to-day product operations. This role is ideal for someone looking to grow their skills in a mission-driven healthcare environment.

• Assist with documenting and refining product requirements and business needs
• Help research trends in healthcare and technology to inform product planning
• Participate in product discovery sessions and help synthesize user feedback
• Support internal documentation of product goals, features, and metrics

• Help define and maintain product backlog items including user stories and acceptance criteria
• Assist in sprint planning, backlog grooming, and UAT coordination
• Track progress of product development tasks and ensure timelines are met
• Coordinate with engineering and QA teams to support product delivery

• Work with cross-functional stakeholders to gather requirements and validate product needs
• Help conduct user interviews and translate findings into actionable insights
• Support meeting preparation and follow-up including documentation and communication

• Collect and organize product usage data and user feedback
• Assist in basic reporting on key metrics and performance indicators
• Use insights to identify minor issues or optimization opportunities

• Maintain product documentation and records in tools like Jira, Confluence, or Smartsheet
• Support development of training and internal communications for product releases
• Collaborate with senior product managers to support execution of the product roadmap

• Bachelor's degree or equivalent experience
• 5 years of experience in a healthcare, technology, product, or business analyst role
• Familiarity with product management concepts and lifecycle
• Strong attention to detail, organizational skills, and follow-through
• Excellent verbal and written communication skills
• Interest in healthcare and improving patient outcomes

• Exposure to Agile or Scrum methodologies
• Experience with tools like Jira, Confluence, or Smartsheet
• Understanding of value-based care, clinical workflows, or healthcare data is a plus
• Comfortable working in a dynamic and fast-paced environment

About ArchWell Health:

At ArchWell Health, we're creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We're passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.