Manager, Program Management Office

The Manager, Program Management Office (PMO) leads the establishment and operation of the organization's Program Management Office, providing governance, standardization, and oversight to ensure successful delivery of the IT project portfolio in alignment with business objectives and organizational strategy.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Leads the Program Management Office, including planning and executing medium to large-scale projects, ensuring alignment with the company's strategic objectives, while utilizing agile methodologies to achieve efficient and effective outcomes.
• Directs, organizes, supervises, and assists PMO staff. Assumes responsibility for ensuring the efficient and effective operation of staff.
• Develops and oversees the enterprise project portfolio, ensuring alignment with organizational strategy and business objectives.
• Establishes governance frameworks for project prioritization, resource allocation, and risk management.
• Provides visibility to executive leadership on project status, resource utilization, budget performance, and key deliverables.
• Creates and maintains project management tools, templates, and processes that enable consistent delivery across all technology initiatives.
• Reviews and improves existing operating policies and procedures and ensures their effective implementation and maintenance; Identifies and implements new project management and governance procedures as required.
• Conducts regular portfolio reviews to evaluate project health, identify risks, and implement mitigation strategies.
• Establishes KPIs and metrics to measure project performance and drives continuous improvement of PMO processes.
• Manages a team of project managers, providing mentorship, coaching, and professional development opportunities.
• Other duties as assigned by management.

SKILLS AND ABILITIES REQUIRED:

• Proven experience in establishing and leading a Program Management Office.
• Strong knowledge of project management methodologies with an emphasis on Agile.
• Experience with project portfolio management tools and techniques.
• Excellent leadership skills with the ability to influence across all levels of the organization.
• Outstanding communication, presentation, and negotiation abilities.
• Strong analytical and problem-solving capabilities with attention to detail.
• Ability to manage competing priorities in a fast-paced environment.
• Experience in resource planning, budgeting, and financial management.
• Proven track record of delivering complex, cross-functional programs.
• Excellent organizational and time management skills.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

• Bachelor's degree in computer science, information systems or computer engineering or equivalent work experience.
• 7+ years of experience in project/program management, with at least 3 years in a leadership capacity.
• PMP certification; Additional certifications in Agile methodologies (i.e. CSM, SAFe) is highly desirable.
• 5+ years of experience in a business services organization.
• Demonstrated experience establishing and maturing PMO functions in medium to large organizations.
• Proven track record of successfully delivering multiple concurrent enterprise-level projects.

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:
Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000. More information is available at www.cassinfo.com.