Account Manager- REMOTE

Aleron

United States, Georgia, Alpharetta
May 30, 2025
Description Acara Solutions is Seeking a Account Manager for our client in Alpharetta, GA This is a remote Temporary role. Pay rate is: $38.46 p/hr. The Account Manager will be representing our client a leader in the Dental Industry and its broad range of service contracts with a targeted focus. This qualified candidate will be responsible for delivering sales targets and creating incremental opportunities within their territories. The primary objectives of the position are to enroll customers in service contracts, sell products over the phone, and generate leads for the Strategic Account Managers. The Account Manager will build strong relationships with their customer base through a regular cadence of communication to ensure that they stay on their service contracts. Additionally, this individual will work closely with Strategic Account Managers to uncover new opportunities to increase sales across the growing Special Market segments. The Account Manager will be the go-to-person for their customers and will act as their liaison to the right internal partners to quickly resolve any issues they may have. RESPONSIBILITIES Grow the service contract business in the territory by enrolling new customers in service contracts and by ensuring current customers renew their contracts Prepare, present, and negotiate service contract proposals to Corporate and Institution decision makers. Reviews & process purchase requisitions Maintain timely control of vendor application files, contract amendments & other documents to ensure accurate and timely process of service contracts Generate leads through a regular cadence of contact with the customer base. Pass those leads to the Strategic sales team when appropriate Be the customers' trusted partner and go-to-person for product and service needs Quickly resolve or facilitate the resolution of customer escalations Work closely with internal and external partners to provide excellent service to customers and capitalize on selling opportunities. Partners include the Strategic Sales teams, our dealer partners, Customer Service, Technical Support, New Owner Support, Clinical Training, and Field Service Leverage systems such as Dynamics and SAP to effectively manage Service Contracts Perform quality work within deadlines with or without direct supervision Interact professionally with other employees, customers and dealers Work effectively as a team contributor on all assignments. Consult with Legal as necessary Here's what you will get: Pay rate: $38.46 p/hr. Duration: 3-month CONTRACT (Fully Remote) Shift: 1st , M - F, 5/8s Hours/Days 8 a.m. to 5 p.m./ 7am to 4 pm EST (must be willing to work EST as client in GA) Job Requirements MINIMUM REQUIREMENTS Bachelor's degree or equivalent work experience required 1 year of experience with manufacture warranties and extended warranties 1 year of experience in a sales/account management role PREFERRED REQUIREMENTS 3 + years building long-term relationships with account base over the phone 1+ year customer/tech service experience Experience with SAP and Microsoft Dynamics SKILLS & ATTRIBUTES REQUIREMENTS: Proficiency in Microsoft Office Suite Proficiency in ERP and CRM systems preferred Excellent problem-solving skills Excellent oral and written communications skills Excellent collaborative behavior skills Well spoken, organized, self-motivated Able to navigate multiple computer tabs/screens Scripted Environment - Have the ability to follow a script, but make it your own Polished, energetic, exudes professionalism and customer focus. SKILLS & ATTRIBUTES REQUIREMENTS: Proficiency in Microsoft Office Suite Proficiency in ERP and CRM systems preferred Excellent problem-solving skills Excellent oral and written communications skills Excellent collaborative behavior skills Well spoken, organized, self-motivated Able to navigate multiple computer tabs/screens Scripted Environment - Have the ability to follow a script, but make it your own Polished, energetic, exudes professionalism and customer focus. If you are interested in this Remote Account Manager role in Alpharetta, GA click APPLY NOW. If you have questions about this role, contact Lanee' Davis davisl@acarasolutions.com or call (949) 600-0313 Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply