Description
The Pharmacy Account Consultant will provide pharmaceutical and business development support to Medica's account services, business development and proposal teams. This includes marketing new and existing clinical strategies to control pharmacy costs, as well as a diverse pharmacy product and services portfolio. You will support the RFP/RFI process and help set retention strategies for designated existing clients to continually demonstrate the value of Medica pharmacy products and services while supporting implementation strategies to ensure a seamless transition for new clients. We're looking for candidates thatareinnovative and compassionate - they believe health care can be better, and they are passionate about finding new ways to influence this work. They are also strong consultants: they're strategic, skilled at uncovering needs, and partner with the right people to develop creative solutions. Clients, prospects, and stakeholders appreciate them for their expertise, advice, and support as they make critical business decisions. Cultivating deep relationships, exhibiting executive presence, and influencing actions are opportunities that energize them. A strong understanding and ability to stay current on the pharmacy landscape to support client needs is a must. Key Accountabilities
- Serve as a pharmacy resource by working cross functionally to understand Medica's pharmacy products and services and develop a segment specific PBM strategy around value creation and retention.
- Serve as a clinical liaison and subject matter resource between PBMs, clients, prospects, internal pharmacy operations and client experience teams and
- Present pharmacy value proposition at broker and benefit consultant forums
- Support the development of sales training and marketing materials in accordance with Medica's pharmacy benefit value proposition for each segment (Commercial, Medicaid, Medicare, Individual and Family Business) at Medica. Collaborate on the development of Medica's strategy for managing drug costs and assist account management and sales staff in selling pharmacy products and services.
- Support the development and ongoing maintenance of strategic sales messages for responses to RFP/RFI from customers and consultants. Will participate in finalist presentations, customer presentations and strategic account meetings across designated clients.
- Analyze, interpret, and develop written recommendations using client specific claims data to improve overall healthcare outcomes and control client specific drug spend. Translate complex clinical information into effective communications with both clinical and non-clinical external and internal stakeholders. Collaborate with Medica's Enterprise Analytics department to align reporting capabilities promoting Medica's Pharmacy financial value to our self-funded customers.
- Collaborate with the product and market implementation team in the development and marketing of pharmacy related products and services.
- Use industry knowledge to assist in developing customer centric solutions to current pharmacy/healthcare trends affecting their overall cost. Understand the clinical landscape and effectively communicate clinical changes to programs, services, and formularies to key customers as necessary.
- Other duties as assigned.
Minimum Qualifications
- PharmD required
- Current active and unrestricted Pharmacy license
- 7+ years of experience in a PBM, health plan, pharmaceutical sales, or related industry
Preferred Qualifications
- Masters Degree in Business Administration preferred.
- Strong understanding of PBM/health plan sales and marketing best practices.
- Strong understanding of strategic account management, including lead development/generation, development of carve-in/out strategies, building/selling customized client solutions, etc.
- Broad understanding of the health care delivery system, managed care and pharmacy benefit management systems, plan design and overall health management operations.
- Natural curiosity with the ability to identify creative, innovative solutions that support/achieve long-range strategic objectives.
- Demonstrated ability to understand the needs of others, ask meaningful questions, and distill information into relevant insights to support the development of customized solutions that meet customer needs. Adaptable and effective with change.
- Strong analytical and critical thinking skills to review and analyze data to communicate the story with actionable results.
- Strong written and verbal communication skills. Demonstrated ability to interpret and articulate complex information (e.g., value proposition, clinical information, drug spend) to varying audiences including senior leadership and non-clinical audiences. Strong group facilitation and presentation skills.
- Excellent interpersonal skills with ability to consult and negotiate to drive account retention and/or growth.
- Understanding of applicable rules, regulations, and guidelines with an awareness of potential implications to pharmacy management.
- Proficiency with Microsoft Office & advanced Excel skills (e.g., pivot tables, trend analysis, formulas, etc.). Technical aptitude to learn new systems quickly.
- Ability to travel up to 25%.
- Ability to coach and mentor others.
This position is a hub-based role which requires onsite presence. To be eligible for consideration, candidates must reside within a commuting distance to one of the following office locations: Minnetonka, MN, Madison, WI, or Omaha, NE. Onsite frequency is determined by business need as decided by leadership and may be up to 2-3 days a week. The full salary range for this position is $111,200 - $190,600. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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