Department Intern - Donor Relations and Communications & Marketing

Lubbock

41108BR

Library

Position Description

Performs work to assist in the organization and implementation of projects and programs. Responsibilities include activities which require knowledge of departmental procedures. Employee performance is based upon a review of completed work and overall results obtained.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

Texas Tech University Libraries serve as a vital partner with students and faculty in their learning endeavors. The University Libraries' system comprises: (1) University Library, (2) Southwest Collection/Special Collections Library,(3) Architecture Library, and (4) Peters Family Legacy Library within the Student Enrichment Center. The University Library is a patent and trademark depository and is one of two regional depositories for U.S. government documents in Texas. The central focus of the Texas Tech University Libraries is to make available 3.72 million physical volumes, electronic resources, special collections and archives, and to offer services to students and faculty that enable academic and research success.

Major/Essential Functions

Are you passionate about storytelling, making a difference, and engaging with the generous supporters of our University Libraries? Join our dynamic Donor Relations and Communications & Marketing team as an intern and gain real-world experience in nonprofit communications, digital and print marketing, and donor engagement.

We seek a motivated and detail-oriented intern eager to grow professionally while contributing to meaningful projects. This hands-on role offers the chance to develop your writing skills, expand your portfolio, and explore how strategic communication supports mission-driven goals. This internship is a great opportunity to sharpen your writing, grow your portfolio, and learn how strategic communication impacts organizational goals.

Internship course credit may be available depending on your college or department policies and faculty approval.

Donor Communications & Gratitude

• Craft heartfelt thank-you letters (handwritten, typed, and computer-generated) to express appreciation to donors.
• Help produce compelling thank-you videos showcasing the impact of donor contributions on the University Libraries and Southwest Collection/Special Collections Library.
• Utilize storytelling techniques to highlight the transformative role of philanthropy.

• Develop written articles, videos, photographs, and graphics for fall and spring newsletters.
• Contribute to the creation of engaging website content that reflects donor impact and library initiatives.
• Collaborate on the conceptualization and creation of digital and print marketing materials, including advertisements and social media content.

• Assist in maintaining and updating donor databases and communication logs with a strong focus on accuracy and confidentiality.
• Conduct background research to inform donor engagement strategies and personalized storytelling.

• Support the development and scheduling of content across social media platforms.
• Monitor and report engagement metrics across email campaigns, social media, and websites.
• Participate in public relations and outreach events to engage with target audiences and promote positive messaging.

• Attend and contribute to Development and Communications & Marketing team meetings.
• Provide insights from a student perspective on messaging, promotional materials, and donor communications.

Required Qualifications

High school graduation or equivalent. No experience required.

Preferred Qualifications

• Currently pursuing a degree in Communications, Marketing, Public Relations, Nonprofit Management, or a related field.
• Strong writing and storytelling skills with attention to tone and audience.
• Familiarity with Adobe Creative Suite.
• Experience with Microsoft Office tools.
• Familiarity with social media platforms (Instagram, Facebook, LinkedIn, etc.) and scheduling tools.
• Basic graphic design skills (Canva, Adobe Creative Suite, or similar).
• Ability to manage multiple tasks and meet deadlines in a collaborative environment.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Professional/Personal References, Resume / CV

Job Type

Part Time

Pay Basis

Hourly

Minimum Hire Rate

13.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Grant Funded?

No

Job Group

Skilled Technicians

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.